OL 211 Final Project Milestone Two . There is a rubric i will upload with the questions that need to be answered.

Using the material on needs assessment and training strategies provided in this week’s lesson and the case study, in a short paper you should:

Illustrate the value of a training needs assessment in an organization in general, supporting your response. Describe the components of a needs assessment used to determine the training requirements of a Customer Service – CARE Business Partner at Maersk.

Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART) objectives for a training plan.

Explain the importance of developing learning activities for a Maersk Customer Service – CARE Business Partner training program.

Describe how you would incorporate adult learning principles and methods of experiential learning from this course into the Maersk Customer Service –CARE Business Partner training program.

Guidelines for Submission: Your submission should be 2–3 pages in length and double-spaced using 12-point Times New Roman font. Be sure to list yourreferences at the end of your paper. Submit journal assignment as a Word document.