Forum Reply

This is a class question that needs to be reply to with at least 180 words. I would like for it to be in your own words. Please No Plagiarism This need a reply to another student in my organizational leadership class. If have to cite in text with reference that will be fine also.

Working in the Grocery industry is fast-paced, deals change weekly, and front-line management is responsible for keeping up with all the changes that corporate implements. It is the perfect environment for goal-setting theory of management: which states “that specific and difficult goals, with feedback, lead to higher performance” (Robbins & Judge, 2019).

Every week we have a new add and getting everything changed over involves the entire Grocery Manager team. Goals are set by corporate with specific item and placement schematics and they are expected to be as exact as possible upon any surprise inspection. There is a book that maps the entire store with brief item descriptions and a spreadsheet that breaks it down line by line for each and every flavor and UPC in the building.

Deadlines are the same almost every week, but there are different schedules regarding what areas change, versus what might be staying longer. For example, we have football going on so we have displays that are specific to hosting a game event that will stay up for the season. Some events get more space and longer duration, such as Halloween, Thanksgiving and Christmas stuff that I’m sure everyone has begun seeing in their local stores. Other items are strategically placed for that weeks amazing deals.

We get regular, yet unpredictable, visits from corporate where we walk the floor and discuss possible improvements and things that need to be addressed; this feedback is essential to assuring that goals are actually being adhered to. Left to their own devices department managers often decide to do things differently than what is laid out, for whatever reason. Feedback is what really makes this process work. As long as the Corporate bosses are constantly providing feedback and keeping the communication open (potentially making an appearance at any time) then the Store Director and main Grocery Manager stay on task and demonstrate the same techniques with their teams.

I’ve seen this method work well and I’ve seen it fail. Feedback and reasonable, yet high, goals are important for this method to succeed. Feedback must also be constructive and fair or morale issues and decreased productivity will ensue. Discrimination issues can also arise out of poor feedback processes.

Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (18th ed.). Retrieved from The University of Phoenix eBook Collection database