communication discussion

Respond to the following prompt:

Watch the following TED video: “5 ways to listen better,” by Julian Treasure (9 min.)

What is active listening, and why is it important in phone conferences?

Requirements for receiving credit for the post:

Prepare a 200-300-word response.
Provide examples from your own experience.
Avoid plagiarism. If quoting from the textbook, please use quotation marks and include references in parentheses: (Cardone, 2018, p. #).

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