Please answer these questions based on the articles attached.
1: What are the most important takeaways from these articles as they relate to the analysis of customer journey compared and contrasted with the consumer decision process?
2: Relate your takeaways from these articles to how you embark on mapping customer touchpoints for the purchase you recently made?
Customer-perceived Value and Loyalty
Read and then respond to the discussion question below:
Using examples from the IKEA case study (page 208 in your eTextbook) or any other relevant examples to support your answer, debate the following statement:
“Consumers tend to be value maximisers; therefore, the only key to winning customer loyalty is through low pricing.”
Please included references as well.
Perform a SWOT (Strengths, Weaknesses, Opportunities, and Threats) Analysis on your organization. Please identify at least one strength, one weakness, one opportunity, and one threat. See the Week 6 resources for tips on how to perform a SWOT analysis as well as a video that explains SWOT analyses. Be specific and support your post with evidence.
Describe a recent service encounter that occurred during this term You must discuss one positive and one negative encounter. This could be you or your family’s experience or someone that you were able to witness the service encounter. [1,200 word minimum for the combined write up of a positive and negative encounter. include your thoughts and opinions]
All financial statement audits will include an audit of the inventory cycle. You should plan for the audit by setting the audit objectives. For this assignment, write and submit 300–400 words that set specific internal controls that should be included to meet the following management assertions:
Based upon what you have learned, and the research you have conducted, why is it important for HR Management to transform from being primarily administrative and operational to becoming a more strategic partner. Provide a background of HR history and some data from a specific organization of your choice to support your ideas, arguments, and opinions.
Please read chapters mentioned below from the Lean Startup” book for Eric Ries. You need to write a brief summary of what each chapter is about.
Chapter 5 – Batch
Chapter 6 – Grow
Chapter 7 – Adapt
Chapter 8 – Innovate
Attached is textbook pdf .. At-least 1.5 page – 2 pages on each chapter.
Let me know if you questions.
What motivational strategy would you apply with an employee who you think is capable of doing the work but is underperforming? What role would intrinsic and extrinsic rewards play in your decision process?
**There are 2 discussion questions below. Each one should be 250 words a piece.
Discussion Question 1:
What do you perceive to be the greatest personal challenge regarding working in teams? What steps can be taken to ensure success?
Discussion Question 2:
Teams are everywhere in society. Discuss specific successful teams that you have seen or experienced.
Answer the Review Questions
1. What is the difference betweenbrainwashing and an argument.
2. What does it mean to dispute anargument on the basis of the facts?
3. What does it mean to dispute anargument on the basis of the values?
4. What does it mean to dispute anargument on the basis of reasoning?
Cite any outside information
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