The Discussion Assignment:

The “Seeking Information from a Client” Case is located on page 131 in your textbook (attached below labeled “Client Case”). Answer the following critical thinking questions (these questions are the same ones on page 131 mentioned above).

1. Since you don’t have a relationship with Sylvia, what will you do to get off to a solid start during your visit?
2. How should you approach Sylvia verbally and nonverbally?
3. What strategies among the ones discussed in this chapter (chapter is attached below labeled “Ch.3 Customer Service”) can you use to find out where you and LKM stand in Sylvia’s mind?
4. What might you propose to Sylvia to try to change her mind if she indicates that she is planning to move the account?

Guidelines:

– You do not need to read all of the pages on the chapter word doc. Just skim through them to help answer the questions.
– These are discussion questions, no word requirement, just answer the questions.
– Please write in your own words, plagiarism will not be accepted.
– Also, below is the reference to the text.

Customer Service, 7th Edition, Robert W. Lucas, McGraw Hill Education, 2 Penn Plaza, New York, NY 10121, 2019.

To complement your prior analysis, this week’s interviews should focus on the Business Model, with the interviewees being those with insights on the below questions. Your insights and plans in this Business Model chapter should also be informed by your primary research and secondary research.

The Business Model chapter of the business plan to be authored this week should address:

• How will you make money? How can you lose money?
• How will you price the product/service? Are there comparably priced solutions in your market? Are there other surrogates you can use to ballpark the price?
• What are the major dependencies of your business model (staff, suppliers, expertise, rapid adoption, validation, breaking through noise barriers, etc.)?
• What is the key metric to determine if your business is a success? When will you reach this milestone?
• Are there follow-on or derivative products/service and/or revenue streams you need to consider as part of the overall business?

For this Business Model chapter, a 2-3 page single-spaced length is appropriate. Tables, graphics, and related visual tools to efficiently communicate key information is encouraged.

Be sure to support your analysis and decisions with research and references. References may be included in APA format.

Corporate Governance Report and Power Point

Corporate Governance is the core responsibilities of Boards, Board Committees and Management. As an accountant, what should be your role in relating to these groups? What information should an accountant provide to help guide and support the board and management. This report should be at least three pages and no more than six single spaced with double spacing between paragraphs. You must include citations in your text and a bibliography at the end.

Your report should include governance for any organization and include a focus on how different accounting roles (CFO, outside auditors, and internal auditors) shape and relate to the governance process. What are the ethical challenges? What is the role of an internal control (as well as internal audit) in governance? What types of communication is required to promote effective corporate governance as appropriate actions related to governance, risk, and control (GRC)?

Based on your report prepare a power point presentation of at least five slides presenting your opinion. The power point presentation does not need a bibliography but should indicate on your title page the work is based on the paper you prepared.

In LOS312, you will be required to complete five (5) short papers. These short papers, each focusing on a mini-case study featuring an HR-related theme, allow you to begin the process of applying the HR concepts we cover in each unit. This hands-on process will help these topics “stick” by enhancing your knowledge of how to apply these concepts in your professional life.

Short Paper #4 (SP 4) is titled Costco, and is located in our textbook on pages 420 to 421.Once you have read the case study, and reflected on our LOS312 concepts and theories, please answer the following question in your case study analysis:

What organizational processes does compensation affect and what is Costco’s rationale for having an exceptional compensation plan?

What are the four (4) basic types of compensation, and which are evident at Costco?

In order to successfully complete this assignment, be sure to refer to the instructions on the Short Paper Template located in the Syllabus & Info section of our Blackboard course website.You will submit this short paper via the Short Paper Assignment link in Module 8.Please name your paper:SP 4 Your Name

Same requirements as the last ones.

Thank You

• Select a specific industry (healthcare, manufacturing, financial, etc.) OR field (logistics, sales, marketing, etc.).
• Research and describe how technological advancements during your lifetime have changed how the industry or field operates.

The requirements below must be met for your paper to be accepted and graded:

• Write between 750 – 1,250 words (approximately 3 – 5 pages) using Microsoft Word in APA style, see example below.
• Use font size 12 and 1” margins.
• Include cover page and reference page.
• At least 80% of your paper must be original content/writing.
• No more than 20% of your content/information may come from references.
• Use at least three references from outside the course material, one reference must be from EBSCOhost. Text book, lectures, and other materials in the course may be used, but are not counted toward the three reference requirement.
• Cite all reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) in the paper and list on a reference page in APA style.

References must come from sources such as, scholarly journals found in EBSCOhost, CNN, online newspapers such as, The Wall Street Journal, government websites, etc. Sources such as, Wikis, Yahoo Answers, eHow, blogs, etc. are not acceptable for academic writing.