Acker Wines Case Study

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Question

Background:

Acker Wines is the oldest wine merchant in the US and the world’s largest wine auction house.

A family-run business that was founded in 1880 

Offices all over the world, including New York, Hong Kong, London

Acker Wines and the more prominent wine industry are notorious for being slow to adapt to new technologies

  • Acker has a proprietary customer database, but it’s not connected to any external communications platforms, such as an email service provider.  Its customers include customers who live in the neighborhood of the store and Billionaires.
  • The sales team captures their customer data (name, phone number address, email) on their personal cell phones, excel sheets, and written notepads and post-it notes
  • Situation:

You are a new Acker employee in the marketing department with full support from your CMO.  While Acker demonstrates traits that show that the 200-year-old firm is customer-centric, they have never invested in a CRM system. 

Based on what you’ve learned thus far, how do you convince the CEO that Acker needs to implement a CRM system?  Please answer this question thoughtfully and incorporate what you’ve learned thus far.  As such, consider the following:

What are the benefits of implementing a CRM system?

Who are the stakeholders that you’ll need to involve?

How will you calculate the ROI of this CRM project?

What are the significant issues to be considered in this calculation? 

How can the CRM implementation be successful?

BU 160 HERZING

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QUESTION

Instructions

This assessment addresses the following course objective(s):

Analyze models and incentives of healthcare delivery across the continuum of care.

Compare models and theories of healthcare delivery reform in the U.S.

  • Develop a model to reform a specified portion of the healthcare delivery system.
  • For this assignment, you will assume the role of a hospital executive, managing a crisis. This assignment has two parts: a press release and a question & answer document.
  • Choose a crisis that could occur at a hospital or health care facility.  The definition and scope of the crisis is determined by you. This could be a bomb threat, active shooter threat, risk of the hospital losing accreditation, the onset of a major pandemic that will exhaust all hospital resources (both talent and supplies) before it ends, or any other crisis you can imagine and wish to identify. 

Part 1

As the chief executive, you must update media about the crisis. In 250 300 words, write a “press release” that provides updated information about the crisis, expected or underway. Keep in mind, you must protect your stakeholders, including patients and employees, by maintaining a cool head and dealing only with facts, not emotion.

Part 2

List six questions you could expect to be asked by media, in response to your press release. For each question, provide your response (responding from your role as chief executive of the hospital).

Week 5 Final Discussion Project

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Final Discussion Project/Self-Reflection Assessment Post 

For this assignment, your self-reflection assessment must connect what you’ve learned to specific learning aspects of this course.

Your reflective-learning points must be substantial, pertinent to what you’ve learned, and must be based on evidence and supported with examples.  

The self-reflection final post MUST include the following: 

1. Summarize what you’ve learned about knowledge related to a) health promotion and disease prevention to address health disparities among diverse and vulnerable populations; b) discuss primary, secondary, and tertiary prevention; and c) discuss Healthy People 2030 and how its initiatives support current health issues. 

2. Reflect on a policy that you as an APN want to ensure passes as a law to improve health.  Detail the policy and members of the committee that will help pass this Bill.  

3. Describe the role of the Senator, Representative, and Governor and their influence towards passing this Bill and the political process. Discuss this policy and its impact on nursing practice.   

4. Provide an analysis of the processes that influence the development and implementation of health policy for application in health care environments. 

5. Discuss strategies to foster political action by advanced practice nurses (APN). Why is it important for APNs to get involved in the political process? 

6. Discuss economic variables that impact health policy and health promotion at the local, state, federal, and international levels. 

TU Assessing Cultural Dimensions in Workplace Teamwork Scenarios Reflection

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Introduction

In this activity you will reflect upon your responses for activities 2.1 and 2.2. In doing so you will begin to develop a culturally intelligent strategy for different cultures and explore how communication differences impose barriers to cross-cultural effectiveness.

Activity Instructions

Think about the scenarios you reviewed for activities 2.1 and 2.2. First, Select one that gave you the most difficulty assessing the cultural value dimensions presented. Then reflect on why you think it did.

Please review the following resources for this activity:

Storti, Craig. Figuring Foreigner’s Out, 20th Anniversary Edition: Understanding the World’s Cultures, Nicholas Brealey Publishing, 2018.

Chapter 2: Building Blocks of Culture

Web Resources

Gill, C. (2017). Hofstede’s cultural dimensions and differences across cultures | OUPblog. Oxford University Press.

Tips for Success

In doing this assignment think about what surprised you or perplexed you about the exercise you chose. This helps you to begin developing culturally intelligent strategies for different cultures.

  • Writing and Submission Requirements

A typical reflection is two paragraphs in length addressing the prompt/s, the textbook, materials, resources, or outside sources (news articles, videos, memes, infographics, journal articles, library resources, books, movies, music, quotes, etc.) to support your understanding of the topic/s presented.

What is a paragraph?

When should I cite a source to avoid plagiarism?

Authentic vs Debating

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Discussion Question: Debating the Effectiveness of Authentic Leadership in Healthcare Settings

Based on Chapter 8 on Authentic Leadership, let’s engage in a thought-provoking debate. Authentic leadership, characterized by self-awareness, transparency, self-regulation, and being true to oneself and followers, is said to create a healthy work environment, especially in healthcare settings. Bill George, a prominent figure in this field, emphasizes that authentic leaders are driven more by the desire to serve and empower others than by personal gain. They balance qualities of the heart, such as passion and compassion, with those of the mind.

For our debate, consider the following statement:

“Authentic leadership, while valuable in theory, is not the most effective leadership style in healthcare settings, especially in high-stress and fast-paced environments like hospitals. In such settings, more directive and decision-focused leadership styles may be more beneficial to ensure quick decision-making and efficient patient care.”

Take a side in this debate. Either argue in favor of the statement, supporting the need for more directive leadership styles in healthcare, or oppose it, advocating for the effectiveness of authentic leadership in these environments. When constructing your argument, consider aspects like the impact of leadership style on patient care, staff morale, decision-making processes, and overall workplace culture. Additionally, incorporate how the unique challenges and dynamics of healthcare settings might influence the suitability and effectiveness of different leadership styles

OL 600 module 2

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QUESTION

Self-Analysis: Behavioral Competency: The Business Cluster

Overview

For this journal task, you will conduct a self-reflection of your  current strengths, weaknesses, and skill gaps related to the behavioral  competencies in the SHRM Business cluster. The competencies in the  Business cluster are business acumen, consultation, and analytical  aptitude. You will identify ways to improve your weaknesses. This  activity will help you practice the use of behavioral competencies that  you will need to complete your final project. 

Journals in this course are private between each student and the instructor.

Prompt

First, review the module resources, including the text readings and  HR model resources.  Next, carefully consider the behavioral  competencies or attributes related to the Business cluster as described  in the overview.

Conduct a self-reflection and analysis by responding to the following three questions as your journal assignment.

Strengths: What are your areas of strength in the Business cluster? Describe how you determined this strength. Provide supportive examples.

Weaknesses: What are your areas of weakness in the Business  cluster? Describe how you determined this weakness related to business  practices and professionalism. Provide supportive examples.

Strategies: What are your strategies for developing behaviors  related to business and professionalism? Provide supportive examples  based on the module content.

  • Refer to the Module Two resources and other course materials to  support your responses. Your instructor will provide feedback pertaining  to your self-reflection and offer recommendations for skill  development.

MOD 07: DISCUSSION

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QUESTION

Mod 07: Discussion

Danone’s Wrangle with Wahaha

For this week’s discussion read the case study about Danone in China introduced in the last module (See the attached ).

A case study is a puzzle to be solved, so before reading and answering the specific questions, develop your proposed solution by following these five steps:

– Read the case study to identify the key issues and underlying issues. These issues are the principles and concepts of the course module, which apply to the situation described in the case study.

– Record the facts from the case study which are relevant to the principles and concepts of the module. The case may have extraneous information not relevant to the current module. Your ability to differentiate between relevant and irrelevant information is an important aspect of case analysis, as it will inform the focus of your answers.

After reading the case, discuss the following:

1- Identify the problem in the joint venture that triggered the conflict between the two companies and discuss the differences of each company’s understanding of their own respective roles and responsibilities in this venture.

2- As a leader, discuss ways you would handle conflict when it arises from organizational culture or national culture?

Directions:

  • Discuss the concepts, principles, and theories from the attached. Cite your attached and cite any other sources. Make sure to Cite from 2  academic source. 

Project Charter and Draft a Mail

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QUESTION

Purpose

The purpose of this assignment is to identify an opportunity for process improvement at your workplace, or anotherorganization that you are familiar with, and develop a charter to analyze and implement using the Lean Six Sigma (LSS)problem-solving methodology. The second part of the assignment is to draft a cover “email” to the leader of the area for approval to launch your project.

How to Proceed

1. Complete the assigned reading, and watch the assigned videos for Unit 5.

2. Choose a process that you believe could be improved in your organization, or another organization that you are familiar with. Start by thinking about the 8 types of lean waste. Examples with non-value added steps or wastecould include: manual entry of information that is slow and prone to error, processes that include long wait times,or excessive motion (running around to get what you need).

3. Create a project charter to document what project you have selected and what you want to accomplish. Acharter template can be found here. Other formats will be accepted, provided they cover as a minimum, all of thesections in the provided template.

4. Draft a cover “email” for approval to launch your project your call for action, and why you propose to follow theLSS methodology. Your email should be a maximum of 3 paragraphs and should be as concise as possible.

Literature Review for PICOT question

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QUESTION

The purpose of this assignment is to refine the PICOT question you developed in the discussion forum this week and begin evaluating literature that you will use in subsequent weeks to write your research paper.

Use the “Literature Evaluation Table” to complete this assignment. Prior to starting the “Literature Evaluation Table,” complete the following:

Review the feedback you have received in the discussion forum related to your PICOT question so far. Make any necessary edits to your PICOT question.

Conduct a literature search to locate four research articles focused on your selected nursing practice problem of interest. Note: This literature search should include two quantitative and two qualitative, peer-reviewed, primary research articles to support your nursing practice problem. A mixed methods article can qualify towards meeting a qualitative or quantitative methodology. The two articles identified in Topic 1 DQ 2 can be used should you still find them relevant to your PICOT question.

  1. PICOT Question: In adult patients recovering from surgery, how does putting into practice an all-encompassing relief from pain method compared with conventional methods of pain treatment affect the management of discomfort and how patients feel within the initial 48-hour period following surgery?
  2. Please revise this question a bit to make it less wordy
  3. Articles must be published within the past 5 years, appropriate for the assignment criteria, and relevant to nursing practice.

Discussion question post

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QUESTION

Assigned Readings:

Chapter 11. Developing Leadership Diversity.

Initial Postings: Read and reflect on the assigned readings for the week. Then post what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding in each assigned textbook chapter.Your initial post should be based upon the assigned reading for the week, so the textbook should be a source listed in your reference section and cited within the body of the text. Other sources are not required but feel free to use them if they aid in your discussion.

Also, provide a graduate-level response to each of the following questions:

Why is diversity of thought important for today’s organizations? Do you think an organization can have diversity of thought if all employees are of the same race and approximately the same age and background?

Do you agree with sociologist William Bielby that people have innate biases and will automatically discriminate if left to their own devices? Discuss.

Why do you think many women opt out from seeking higher levels of corporate leadership? Discuss why you think this either is or is not a trend that might hurt organizations over the next decade.

[Your post must be substantive and demonstrate insight gained from the course material. Postings must be in the student’s own words – do not provide quotes!]