Building a service flower

Assignment Topic:

Building a service flower

0.1Introduction Introduce your service company:

• Explain the location of service

• What is the core service here in your PBL

• What is your company objectives

Who are your competitors

0.2 Facilities services- Covering LO 4

2.1 Give more information about your service.

2.2 Explain how to take your service order- write in steps.

• 2.3 Describe the billing details shown in the invoice documents in your service.

2.4 Explain the payment methods used.

What is your service gap (limitation) and how to overcome this limitation

0.3 Enhancing services.-Covering LO 5

3.1 Consultation Services …………….

3.2 Hospitality Services …………..

3.3 Safekeeping Services ………….

4.3 Exception Services …………..

• Services gap and your recommendations

0.4 Conclusion: Covering LO 6

Finish off your report with a concluding paragraph about the role of supplementary services in your company.

Think about the recommendation you have made would give the company sustainable competitive advantage.

Assessments: Some notes to remember:

• Make sure your title page has all components (Date / Page number / Title / name of college and department/ your name and ID)

Table of content

• All pages are numbered

• • Clear structure of the report:

• Table of Content

-Introduction

-Facilities services

– Enhancing services

–  Conclusion Introduction

– Facilities services

–  Enhancing services

–  Conclusion

– References

• Front matter and presentation (Headings, sub-headings, spelling, title page, page numbering)