Public Relations Case Study

Your friend owns a restaurant and a false rumor about the business has circulated, claiming the head chef has a very contagious disease. Many customers are scared and stop going to the restaurant, and sales are down.

Since you are taking a marketing communications class, you decide the help your friend. In a 3 pages report, address the following:

Explain what public relations (PR) is and the different types of PR.

What are some ways to handle a rumor?

Prepare a statement on behalf of the restaurant to the public.

Select one traditional and one digital media for this statement.