Six Men and an Elephant

Business environments are often marked by uncertainty and complexity, meaning that the relationships between and among decisions which impact on a company’s financial performance are often times difficult to predict. After reading the Kaplan & Norton articles for the week–particularly the original article on the Balanced Scorecard–how do you think that a formal framework like the Balanced Scorecard (BSC) helps us better understand the elephant which comprises the modern business operation?

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