Multicultural Case Study

Create a PowerPoint presentation  that analyzes a simulated case study of a multicultural conflict that could potentially occur within your psychology specialization.

You are strongly encouraged to complete the assessments in this course in the order in which they are presented.

After analyzing one’s multifaceted cultural identity and biases, the next step toward multicultural competency is to plan how you can use best practices to minimize the negative impact of these factors on professional relationships.

Multicultural competence is essential to be an equitable and effective psychologist; therefore, both working practitioners and learners require professional development in this area. The case study, which is an in-depth report and analysis of events, activities, or processes involving one or more individuals or a situation, is an important tool for training as it allows us to analyze real-life professional concerns without doing harm to the people who service our services.

Working psychologists continue to consult with colleagues on case studies to improve their professional competencies. While actual case studies are based on factual reports, simulated (or fictional) case studies, or vignettes, are often used to illustrate situations that could occur in practice and evaluate potential courses of action. A PowerPoint presentation can be an effective means of sharing case study details and lessons learned in a professional context.

To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community.

What are some common cultural conflicts that occur in the workplace?

How might cultural differences contribute to conflicts?

• How might a person’s biases impact cultural conflict and potential solutions?
• What are some productive ways that cultural conflicts can be resolved? The assessments in this course build upon each other, so you are strongly encouraged to complete them in sequence.
• Create a simulated (or fictional) case study, concerning a cultural conflict between yourself, working in your area of specialization, and some person or persons, agency/business, or institution. Several points of cultural difference must exist between you and the others involved in this conflict. While the details of your case will be fictional, it must be entirely believable and realistic
• Download and use the Multicultural Case Study Template [PPTX] Download Multicultural Case Study Template [PPTX]to complete this assessment. Do not submit a paper for this assessment. Papers will not be graded. You will complete this assessment by replacing all language that is enclosed with brackets […] in the PowerPoint with your own words.

For guidance on PowerPoint design, consult the PowerPoint Resources activity in this assessment

• Title slide: On the first slide of the PowerPoint:

Enter a descriptive title of approximately 5–15 words that concisely communicates the heart of the case study. It should stir interest while maintaining professional decorum.

• Enter your name, and a job title and organization that would fit with your case study.

Case Study Overview slide: Provide the briefest possible narrative QUESTION of the case. Additional supporting details and references can be added in the notes section on the slide. The overview should include:

The professional setting of the case, based on your psychology specialization (for example, in treatment, in the classroom, in a hospital, jail, or a community-based setting).

The relationship that exists between you and the other persons involved. Some possible examples may be:

Professor—Student.

Therapist—Patient.

Colleague—Colleague.

Consultant—Business.

Clinical Supervisor—Student intern.

Professional Supervisor—Employee.

• A very brief summation of the cultural conflicts involved in the case.

Cultural Differences slides: On the table provided in the template, list side by side the main cultural identities from the Hays model, relevant to the conflict in the case, of yourself and another person, agency, or institution in the case.

• If more than one person, agency, or institution is involved in the case, make a copy of this slide for each one, to compare yourself to all others involved.

In the notes section:

Identify common concerns with each cultural identity. Be careful to avoid using stereotypes.

• Analyze how cultural differences contributed to the conflict in this case.
• Identify two relevant biases you have or had, and at least one strategy for improving your cultural competency around each of those biases.
• Relevant Biases: Identify two relevant biases you have or had, and at least one strategy for improving your cultural competency around each of those biases.

Best Practices When Working With [Cultural Identity] slides: Identify a best practice for working with a cultural identity in this case and cite its source. Then, briefly analyze how the best practice could help you navigate this particular relationship and conflict.

In the notes section, describe the best practice in more detail and elaborate as needed on your analysis of how the best practice could help you navigate the relationship and conflict.

• Citation requirements: You must cite best practices from at least three scholarly research articles. You may cite reputable sources form websites, books, textbooks, and suggested resources as well, but these will not count toward the three required scholarly research references.
• Copy this slide as needed to address each cultural identity in this case.