Plagiarism Multiple Choice

Question Description

Item 1

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

Modifications that increase task difficulty are also presented to assist instructors in structuring developmental progressions for activities that reflect various net/wall games. For example, game modifications that require participants to strike a ball with a hand after a bounce are introduced before requiring participants to strike a ball with a racquet or with a hand without a bounce.

References:
Mandigo, J. L., & Anderson, A. T. (2003). Using the pedagogical principles in net/wall games to enhance teaching effectiveness. Teaching Elementary Physical Education, 14(1), 8-11.

A common strategy in education in general is progressively increasing the complexity of tasks. In the context of physical education, Mandigo and Anderson (2003) describe approaches to modifying net/wall games to help instructors in putting together developmental progressions where the task difficulty increases at each step.

References:
Mandigo, J. L., & Anderson, A. T. (2003). Using the pedagogical principles in net/wall games to enhance teaching effectiveness. Teaching Elementary Physical Education, 14(1), 8-11.

Which of the following is true for the Student Version above?



Hints



Item 2

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

You could even skip the debate and simply concentrate on getting letters to candidates. The key is to act. Concentrate on two or three issues at the most. If you write on twelve topics, you dissipate the effect. Keep the letter short, one page if possible, two at the most. Your lawmakers and their staffs are busy and are not likely to do more than glance at a long letter.

References:
Simon, P. (2003). Our culture of pandering. Carbondale, IL: Southern Illinois University Press.

There are many ways to participate in the electoral process. Town hall debates are often open to the public in smaller elections. These debates may provide opportunities for the public to ask questions directly. However, “you could even skip the debate and simply concentrate on getting letters to candidates” since the letter writing approach is not dependent on being able to get access to limited microphone time (Simon, 2003).

Which of the following is true for the Student Version above?



Hints



Item 3

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

Modifications that increase task difficulty are also presented to assist instructors in structuring developmental progressions for activities that reflect various net/wall games. For example, game modifications that require participants to strike a ball with a hand after a bounce are introduced before requiring participants to strike a ball with a racquet or with a hand without a bounce.

References:
Mandigo, J. L., & Anderson, A. T. (2003). Using the pedagogical principles in net/wall games to enhance teaching effectiveness. Teaching Elementary Physical Education, 14(1), 8-11.

One strategy for changing a task to decrease difficulty comes from physical education where “game modifications that require participants to strike a ball with a hand after a bounce are introduced before requiring participants to strike a ball with a racquet or with a hand without a bounce” (Mandigo & Anderson, 2003, p. 9). A participant may then be able to focus on other aspects of the game (e.g., strategy) or find that their anxiety about playing has decreased.

References:
Mandigo, J. L., & Anderson, A. T. (2003). Using the pedagogical principles in net/wall games to enhance teaching effectiveness. Teaching Elementary Physical Education, 14(1), 8-11.

Which of the following is true for the Student Version above?



Hints



Item 4

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

Educational processes and systems are complex, and any attempt to measure them, especially at this level of aggregation, can only lead to broad and general discussions. However, we contend that this discussion is necessary. Further, attempting to measure global processes in education may provide another puzzle piece to theoreticians as well as national and local policy-makers, who are working at understanding and, in the latter case, steering educational systems.

References:
Rutkowski, L., & Rutkowski, D. (2009). Trends in TIMSS responses over time: Evidence of global forces in education? Educational Research and Evaluation, 15(2), 137-152.

There are many factors that researchers and policy makers seeking to understand and/or direct educational systems must consider. Given the complexity of education, measurements based on aggregating a large amount of data preclude associated discussions from focusing on narrow and specific details.

Which of the following is true for the Student Version above?



Hints



Item 5

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

The fact that the day of Queen Victoria’s funeral coincides with the birth of the narrator may, on the one hand, signify the cultural moment when Victorian decency and codes of femininity are left behind, buried, and put to rest, and in this way, it can be interpreted as a moment when even certain untold stories can be told. On the other hand, however, it may also foretell something of a story in which matrilineage is unnaturally broken; also, it tells us about the permeability of the border between, and about the coexistence of, life and death.

References:
Séllei, N., (2009) The mother in mourning as the subject of autobiography in Rosamond Lehmann’s The swan in the evening: Fragments of an inner life. In A. O’Reilly, & S. Caporale-Bizzini (Eds.). From the personal to the political: Toward a new theory of maternal narrative (pp. 170-182). Cranbury, NJ: Susquehanna University Press.

Séllei (2009) provides two different points of view on the meaning of the fact that the funeral of Queen Victoria is the same day as the narrator’s birth. I find it very interesting that she suggests that the date may “signify the cultural moment when Victorian decency and codes of femininity are left behind” (Séllei, 2009, p. 171).

References:
Séllei, N., (2009) The mother in mourning as the subject of autobiography in Rosamond Lehmann’s The swan in the evening: Fragments of an inner life. In A. O’Reilly, & S. Caporale-Bizzini (Eds.). From the personal to the political: Toward a new theory of maternal narrative (pp. 170-182). Cranbury, NJ: Susquehanna University Press.

Which of the following is true for the Student Version above?



Hints



Item 6

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

While solitary negative reactions or unjustified suggestions for change have the potential to dissipate discourse rather than build it, the pattern analysis shows that the anonymous condition seemed to provide a safe explorative space for learners to try out more reasons for their multiple solutions. Teachers will rarely give anonymous feedback, but the experience of giving anonymous feedback may open a social space where learners can try out the reasons for their suggestions.

References:
Howard, C. D., Barrett, A. F., & Frick, T. W. (2010). Anonymity to promote peer feedback: Pre-service teachers’ comments in asynchronous computer-mediated communication. Journal of Educational Computing Research, 43(1), 89-112.

Teachers don’t often provide feedback anonymously, but the ability to provide feedback anonymously may create a context where the rationale associated with specific suggestions can be more safely explored (Howard, Barrett, & Frick, 2010). However, we cannot assume that all anonymous online spaces will serve as safe social spaces.

Which of the following is true for the Student Version above?



Hints



Item 7

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

No matter how kindly voters treat the panderer in the voting booth, the public overwhelmingly believes that candidates will say one thing to get elected and then ignore their pledges once in office. This lack of sincerity, to the extent that happens, reduces public confidence in government. Candidates should say what they believe. At the same time, the public should demand that candidates speak frankly and truthfully about issues of concern, and it must understand that once a person is elected and looks at the fact in much greater detail, changes in attitude do and should occur.

References:
Simon, P. (2003). Our culture of pandering. Carbondale, IL: Southern Illinois University Press.

The relationship between voters and candidates is a complicated one. For example, the vast majority of the public is convinced that candidates will promise anything to be elected and then pay no attention to their promises once elected (Simon, 2003). Such a state of affairs sets low expectations for those running for office.

Which of the following is true for the Student Version above?



Hints



Item 8

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

You could even skip the debate and simply concentrate on getting letters to candidates. The key is to act. Concentrate on two or three issues at the most. If you write on twelve topics, you dissipate the effect. Keep the letter short, one page if possible, two at the most. Your lawmakers and their staffs are busy and are not likely to do more than glance at a long letter.

References:
Simon, P. (2003). Our culture of pandering. Carbondale, IL: Southern Illinois University Press.

Simon (2003) points out the importance of keeping letters to candidates short: “one page if possible, two at the most” (p. 125). Similar advice for blogging about political issues seems appropriate. I would advise that a blogger concentrate on two or three issues at the most. If you write on twelve topics, you dissipate the effect.

References:
Simon, P. (2003). Our culture of pandering. Carbondale, IL: Southern Illinois University Press.

Which of the following is true for the Student Version above?



Hints



Item 9

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

The way the U.S. judicial system works, a defendant is first found to be innocent or guilty. The punishment sentence is determined only after a defendant has been found guilty. It might seem that this is a relatively minor procedural issue. Yet, the order of this decision-making can mean the difference between life and death, or even between conviction and acquittal.

References:
Dixit, A. K., & Nalebuff, B. J. (1991).Thinking strategically: The competitive edge in business, politics, and everyday life. New York, NY: Norton.

Innocent or guilty courtroom decisions are often high-stakes. However, the precise consequences of the verdict is unknown in U.S. judicial systems when the guilt versus innocence decision is being made. Dixit and Nalebuff (1991) explain that this order of decision-making “can mean the difference between life and death, or even between conviction and acquittal” (p. 270).

References:
Dixit, A. K., & Nalebuff, B. J. (1991).Thinking strategically: The competitive edge in business, politics, and everyday life. New York, NY: Norton.

Which of the following is true for the Student Version above?



Hints



Item 10

In the case below, the original source material is given along with a sample of student work. Determine the type of plagiarism by clicking the appropriate radio button.

Original Source Material

Student Version

If learners are new to critique, we see anonymity as a scaffold to generating critical feedback. Learners can practice giving feedback knowing they are not vulnerable to social repercussions. Less than perfect expressions, unwarranted negative reactions, and fruitless ideas are bound to be part of novice feedback, but teachers hope to create learning configurations that support both the giver and the receiver of feedback, especially if the commenters are novices.

References:
Howard, C. D., Barrett, A. F., & Frick, T. W. (2010). Anonymity to promote peer feedback: Pre-service teachers’ comments in asynchronous computer-mediated communication. Journal of Educational Computing Research, 43(1), 89-112.

If providing peer feedback is a skill to be learned then perhaps it is advisable to give learners opportunities to practice giving feedback knowing they are not vulnerable to social repercussions. In this way, anonymity can act “as a scaffold to generating critical feedback” (Howard, Barrett, & Frick, 2010, p. 104).

References:
Howard, C. D., Barrett, A. F., & Frick, T. W. (2010). Anonymity to promote peer feedback: Pre-service teachers’ comments in asynchronous computer-mediated communication. Journal of Educational Computing Research, 43(1), 89-112.

Which of the following is true for the Student Version above?



I looking to create financial overview between Progressive Insurance and Allstate Insurance for 5200 Business Finance Course for Webster University

Question Description

FINANCIAL ANALYSIS PROJECT GUIDELINES

1.The Task:You are to play the role of a financial analyst working for a leading investment management company.Your boss, who also happens to be your instructor, has asked you to evaluate a company for possible inclusion in your firm’s portfolio.Specifically, your boss wants you to choose a company and describe its current financial status.You are to prepare a formal report of your efforts for your boss.

2. Information sources:Use this handout, the company’s latest annual and quarterly reports, and business publications on the Internet and at the library as the basis for your analysis.

Good information sources on the Internet include:

‑ The company’s own website (good for overview information, annual and quarterly reports).

www.sec.gov(search EDGAR for 10K and 10Q reports)

(see separate handout for specific instructions on using the SEC website)

http://finance.yahoo.com/(Yahoo Financial Research)

http://www.annualreports.com/ (annual reports here)

‑ Hoovers online (http://www.hoovers.com/free/) (company data, stats)

‑ Reuters (http://www.investor.reuters.com/StockEntry.aspx?target=/stocks)

MSN Money Central (http://moneycentral.msn.com/investor/research/welcome.asp) (these last two have industry averages – important for your ratio analysis)

‑ Many others (“Google” search for your company’s name, for example)

Note: Wikipedia.com is NOT an acceptable information source for your report.Since anybody can edit its information and the owners of the site do not attempt to verify the accuracy of what is posted, it does not meet minimum academic standards.

3.Format:The paper must be prepared in Microsoft Word and using APA style formatting.Use the outline that begins on the next page (recommend you copy and paste the outline into a new Word document and use it as the basis for your report).

4.Schedule:The final paper is due at the beginning of class on the LAST class meeting. (Monday class).Do not be late!LATE DOCUMENTS WILL NOT BE ACCEPTED.The course ends at 11:55 pm that night and I must submit grades within a few days.You must submit your entire project in TWO locations.The first is within the assignment module on the class website.The second is at turnitin.com.I’ll discuss more about this site as the semester progresses.Your paper will not be scored and you will receive a zero if your paper is not submitted to turnitin.com.

You will have a schedule for turning in portions of your project for review.You MUST submit these portions within the assignment module and also within turnitin.com by the stated deadlines.These staggered deadlines are to prevent students from waiting until the last moment to complete their work and to give the instructor an opportunity to review progress.Your instructor will do this review only once for each section requested.

Important Note on Using Information Obtained from the Internet

Caution:Most of the words in your report should be your own.Remember that the rule is that you should only quote when what has been stated is so unique that it would lose its impact or value if it were not kept together as a quote.(THIS IS RARELY THE CASE.)You may paraphrase and use quotes for emphasis when you need to, but when you do you must use quotes and identify the source of the information.APA style requires that you block indent long quotations.Given that requirement, I do not expect to see long quotes in your paper.Remember that you MUST provide a source for anything that is not your original words or thoughts.Failure to do so is a breach of the Webster University honor policy and will negatively impact your grade.Simply stated, it is plagiarism.

So to summarize, when you extract information from sources on the Internet for use in reports, there will be a strong temptation to copy and paste the information into your financial statement analysis.You should not do this.

Citing sources on a reference page is not enough. Remember that words shown in your paper are presented as if they are your own unless you provide a citation so your readers know where the information came from.The identification of a source must be sufficient to allow the reader to go DIRECTLY to the source…including the page!

There are multiple style sheets available to show you how to cite outside work in your document. APA style is what has been adopted by Webster University so that is how the paper should appear.This approach enables the reader (me) to go directly to the source to confirm its veracity.

Be sure to ask me if you have any questions about the report in general or using quoted information in particular.

Good luck!

Dr. Snyder

Graded Project Report Outline

(Your report MUST follow this outline)

APA Style is required!

COVER SHEET:

Your cover sheet should have the following:

  • Title: “Financial Analysis of the _______________ Company”
  • Stock ticker symbol
  • Exchange where traded
  • Address of company headquarters
  • Company phone number
  • Your name, etc.
  • Date of your analysis

Remember that APA format requires a running header and page number.It also requires double spacing.

PART I, COMPANY OVERVIEW:(be sure to include the headings below in your report!)

a.Brief description of the company (one paragraph, briefly summarizing the company’s business)

b.Company history (origin, major developments, etc.)

c.Organization (describe how the company is structured)

Note – Do NOT include a description or a lengthy list of the company’s board of directors.Your readers do not care how the board is organized or who the board members are.They want to know how the whole company is structured.

d.Main products and services (describe what the company sells; how it makes money)

e.Geographic area of operations (describe where the company sells its products)

f.Recent developments (list recent major news stories, if any)

– and so on (you may modify or add to this list depending on the nature of your company)

PART II, FINANCIAL OVERVIEW:

a. Sales and Income Record:Note that six years are required here.

—————– Fiscal Years ——————

201320142015201620172018

‑‑ Sales________________________

‑‑ Percent change in

sales each year____________________

‑‑ Net Income________________________

‑‑ Percent change in

net income each year____________________

GRAPH OF SALES & NET INCOME, FY 2013 ‑ 2018

‑|

‑|

‑|

‑|

‑|(Plot Sales and Net Income for the

‑| last six fiscal years on the graph.)

‑|

‑|(Recommend preparing the graph in Excel,

‑|then copying and pasting into the report)

‑|

‑|

‑|

‑|‑‑‑‑‑‑|‑‑‑‑‑‑‑|‑‑‑‑‑‑‑|‑‑‑‑‑‑‑|‑‑‑‑‑‑‑|

2013 2014 2015 2016 20172018

This should be a two-line, trend-line graph, NOT a bar chart.

COMMENTS: Comment on the trends you see in your numbers and on the graph.

Be sure to include comments!The numbers and the chart are meaningless by themselves. Comment on what you see.

b.Expense distribution:

FY 2018

Major Expenses Example:

________

(list the major expense categories ________

from the latest income statement. ________

Be sure to include COGS!)________

CHART OF EXPENSES, FY 2018

Note – Do not “explode”

the pie slices

(insert a pie chart of major expenses here)

COMMENTS: Comment on the company’s expense distribution.

c.Assets and Capital Structure:

Year-end FY 2018

Assets:

Cash________

Accounts receivable ________

Inventory________

Fixed Assets________

Other Assets________

CHART OF ASSETS, Year-end FY 2018

(insert a pie chart of major assets here)

COMMENTS: Comment on the company’s asset distribution.

Year-end FY 2018

Capital Structure:

Current Liabilities________

Long-term & Other Liabilities________

Preferred Stock (if any) ________Note – Call your instructor

Common Equity________for instructions if common

equity is negative

CAPITAL STRUCTURE, Year-end FY 2018

(insert a pie chart showing capital structure here)

COMMENTS: Comment on the company’s capital structure.

PART III, RATIO ANALYSIS:

Include the following ratios in the following format:

Note:It is extremely difficult to obtain industry averages.Such information is available, but, with rare exceptions, you have to pay for it (which you are not required to do for this report).Sometimes you can find some industry average ratios at various websites (example:You can get some industry profitability ratios from Yahoo.com).Sometimes you can calculate the ratios yourself by averaging the ratios of several different competitor companies.An alternative is to just compare the company to its most significant competitor.Be certain to confirm with me that you are going to do this.Only as a LAST resort, when you can’t find any of the information or do the calculations, insert “not available.”It is highly unlikely that you will use this LAST option.Do everything that you can to avoid taking this final option.

THE SECONDARY COMPANY CAN BE USED IN LIEU OF THE INDUSTRY AVERAGE.

(1) LIQUIDITY:

FY 2018FY 2017

Current Ratio:

Company________

Industry Avg________

Quick Ratio:

Company________

Industry Avg________

COMMENTS ON THE COMPANY’S LIQUIDITY:

Be sure to include comments!The numbers are meaningless by themselves.Comment

on what you see.What story do the numbers tell?

(2) ASSET MANAGEMENT

FY 2018FY 2017

Total Asset Turnover:

Company________

Industry Avg ________

Average Collection Period:

Company________

Industry Avg ________

COMMENTS ON THE COMPANY’S ASSET MANAGEMENT:

(3) DEBT MANAGEMENT:

FY 2018FY 2017

Total Debt to Total Assets:

Company ________

Industry Avg________

Times Interest Earned:

Company________

Industry Avg________

COMMENTS ON THE COMPANY’S DEBT MANAGEMENT:

(4) PROFITABILITY:

FY 2018FY 2017

Net profit Margin:

Company________

Industry Avg________

Return on Assets:

Company________

Industry Avg________

Return on Equity:

Company________

Industry Avg________

Equity Multiplier:

Company________

Industry Avg________

COMMENTS ON THE COMPANY’S PROFITABILITY:

(5) MARKET VALUE RATIOS:

FY 2018FY 2017

PE Ratio:

Company________

Industry Avg________

Market to Book Ratio:

Company________

Industry Avg________

COMMENTS ON THE COMPANY’S MARKET VALUE RATIOS:

You must begin this comment section by stating the prices used in your calculations and how you arrived at these.

PART IV, CONCLUSIONS AND RECOMMENDATIONS

‑ Summarize your analysis.Review your comments in the financial analysis section and provide your assessment of the overall status of the firm.Include any recommendations you think are appropriate.

‑ List any other recommendations you have for the firm in view of your analysis.Remember to finish with a recommendation on whether we should or should not include your primary company in our corporate portfolio.

* End of report Outline *

See additional instructions on the following pages!

Obtaining Company Information

from the Securities and Exchange Commission’s Website

1.With your computer online, go to www.sec.gov.This is the U.S. Securities and Exchange Commission’s website.

2.At the website, click on Search for Company Filings (its in the Filings and Forms section).That will take you to the “Search the Next-Generation EDGAR System” page.

4.At the Search the EDGAR System page, click on Company or fund name, ticker symbol, CIK (Central Index Key), file number, state, country, or SIC (Standard Industrial Classification).This will take you to the “Company Search” page.

5.At the Company Search page, enter the name of your company in the box.Select “Starts with” or “Contains” as needed.Leave the other boxes blank.When you are done, click the Find Companies button at the bottom.

6.A list of companies matching the name you typed in will appear.The list may be short or long, depending on how many companies share the same words in their company names.Scroll down the list and locate the specific company you are interested in (you may have to go through several pages if the list is really long.)When you find your company, click the long red number in the left hand column next to the company name.This will bring up a “Search Results” page with a list of forms on it.Note – if there is only one company matching the name you typed in, the system will take you directly to the forms page.See the next paragraph.

7.On the forms page, scroll down the left hand column until you find an entry marked 10-K.These forms are the company’s annual report.

Note – you will normally find more than one 10-K Form listed, because the companies file one for each year.The one you want is the one with the latest date.Check the date of the form in the Filing Date column on the right.

Note – you can shorten the forms search process by entering 10-K in the Filing Type: window.Then scroll over to the right and click the Search button.The list of forms at the bottom of the page will then adjust to contain only 10-K forms.

8.When you have located the 10-K form that you want, click the Documents button for that form.This will take you to a Filing Detail page that contains a list of things that are in the 10-K report.You will normally want the first entry, which, in the Document column, will be identified with something like form10k.htm.Click the red entry in the Document column to take you to the form.

9.At this point you can print the entire report (100+ pages!) or you can scroll down through the document to locate the part you are interested in.When you find it, simply highlight it with your mouse, and copy and paste it into a Word document for your review later on.Be careful here!Do not just paste information from the form into your report unless you enclose the text in quotes and insert a footnote saying where you obtained it.

wk6Reply Disscussion – (3)Quick Easy reply to others

Question Description

#1Betty————————————

A global conference call with web-enabled visual presentation is to be arranged with each global region (5 regions total) to discuss two key topics on the current status of the AgileHoya.

The two agenda topics for the call are :

1) Redundancy measures which will affect the viability of the global project

2) Potential rollout of a timeline for decisions and actionable steps within the next three months. It is decided that the call will last 60minutes.

As a global project manager, I would focus my abilities on the five strategies below to ensure this very important call is a success. There are three conference programs which I am very comfortable with. They are Skype, Webex and Zoom Conferencing. As this call will require the participation of all attendees, my goal is to have 100% attendance on the call. Therefore, I would choose Zoom Conferencing as anyone can join from any location as long as they have internet connection. They don’t need to have their company laptop or a VPN connection. If attendees are traveling, on vacation, in transit and various other spaces, Zoom allows employees to connect via video and audio (both options) and also allow the host to share presentations for all to see. I believe this will be very effective. I would plan for the meeting as noted below.

  1. Preparation: The global PMO’s office, on an excel spreadsheet, consolidates the names of all team members’ complete contact information (office and home address, building, business and personal email, office phone, assistant(s) info, and mobile) is collected, including their HR business partner’s contact information, and technology contact. The actual email outlining the purpose of the conference call is drafted and verified by the global project manager to ensure the message is appropriate and comprehensive as intended for the audience. The email will include:
  • Impetus for the global conference call
  • Request for availability to suggested dates and time zones (5 regions = 5 time zones)
  • Option for audio and video
  • Ample time for everyone to check and manage their availability (to make adjustments if needed) to confirm the call within 2-3 days
  • Information on when response and information will be required
  1. Confirmation: Once availability is received, request regional administration to book conference rooms with technical capabilities at the regions, and cross-reference against the excel spreadsheet to send a calendar invitation detailing the specifics of the call by labeling the call with a formal title, ensuring team distribution list emails, and all are included in the invite email as per the spreadsheet per region along with regional HR business partner, technology contact and administrative coordinator. The invite should have an agenda, audio dial-in information and webex links with detailed instructions for each region with meeting ID and pin # and technical contact. Once invite sent, track responses to calendar invite for confirmation of tentative and declines. Begin communications with the regional technology contact on technical limitations and requirements in preparation for the call.
  1. Facilitate the Call: The global PMO office should prepare in advance to be aligned with the agenda and confirm a PMO team member to take minutes. Email the country project manager to ensure technical set up for audio and visual presentation is confirmed. Ahead of the call, an email should go to the specific region (since time of call is different for each region) reminding the team of the call and that a roll call will be conducted 5mins after the call commences. Open the call 5min early, and at the start time, make an announcement to attendees that team members have 5 minutes to join the call before roll call. A good opportunity to have a chat amongst team members.

  1. Introduce Team Protocol: As the roll call is completed, PM’s should introduce the team if more than one region is present. Also include new team members and their new role. The global PM should announce the protocol to minimize background noise, appropriately mute, confirm team visibility on video, speak clearly into microphone, avoid unnecessary interruptions and seek if any constraints for attendees. Check on visual clarity and access. Introduce the agenda and begin to discuss the details of the topic, request further feedback, questions, and recommendations on process improvements related to the topic as well as what has worked well, and what needs to be improved. Stay on agenda by discussing impact of decisions. Ensure minutes are being captured accordingly and distributed within 24-48 hours. Extend the call if possible and if anyone is interested in having a one-on-one call.
  1. Minutes/Follow up: The global PMO office should review the contents of each minutes for each call and provide approval to be sent and follow up accordingly. As the minutes are sent out, explain the process of follow up and what is required from each region and build a relationship to expand on communications with the HR business partner.

Please advise if you have a preference for Skype, Webex or Zoom and why you would consider it to be effective?

LIST the five best practices that you will incorporate for an effective audio and visual conference. What is the conference program that you will use, and why? Ask for classmates’ opinion on whether you’ve made the best choice.

Within my line of work at the Department of Treasury, we are constantly having audio and visual conferences throughout the month. Many of my team members either work off-site or in a completely separate state. With that said, often times we are met with various technological failures, due to poor planning and preparation for upcoming audio and visual conferences. Nonetheless, I have identified my 5 most critical functions required prior to establishing a visual conference. These 5 best practices when establishing a video conference are as follows:

1. Ensure technology equipment is functioning properly.
2. Test the system(s) 15 to 30 minutes ahead of the meeting.
3. Always plan for backup communication. This could be either telephone or the use of a computer based product (IE: Labtop, Tablet, Etc.).
4. Check to make sure participates can hear and acknowledge each other.
5. Confirm that visibility is clear and that participants can see each other appropriately.

These are some of the most important factors when considering to host an audio and visual conference. As stated by Stanford University IT best practices for Effective Video Conferencing, “Make sure all participants have equal access to content by sharing all content within the video conferencing connection and using online tools (e.g., Google docs) whenever possible” (Stanford, 2019). Once again, it is imperative that the host take all necessary steps to ensure a successful network connection as well as visual presentation prior to establishing a video conferencing meeting.

Classmates please advise if my 5 most critical points are missing any other more relevant topics.

Reference:

Nd, 2019. Best Practices for Effective Video Conferencing. Stanford University IT. Sourced from: https://uit.stanford.edu/videoconferencing/best-pr…

#2 Brian————————————————

LIST the five best practices that you will incorporate for an effective audio and visual conference. What is the conference program that you will use, and why? Ask for classmates’ opinion on whether you’ve made the best choice.

Within my line of work at the Department of Treasury, we are constantly having audio and visual conferences throughout the month. Many of my team members either work off-site or in a completely separate state. With that said, often times we are met with various technological failures, due to poor planning and preparation for upcoming audio and visual conferences. Nonetheless, I have identified my 5 most critical functions required prior to establishing a visual conference. These 5 best practices when establishing a video conference are as follows:

1. Ensure technology equipment is functioning properly.
2. Test the system(s) 15 to 30 minutes ahead of the meeting.
3. Always plan for backup communication. This could be either telephone or the use of a computer based product (IE: Labtop, Tablet, Etc.).
4. Check to make sure participates can hear and acknowledge each other.
5. Confirm that visibility is clear and that participants can see each other appropriately.

These are some of the most important factors when considering to host an audio and visual conference. As stated by Stanford University IT best practices for Effective Video Conferencing, “Make sure all participants have equal access to content by sharing all content within the video conferencing connection and using online tools (e.g., Google docs) whenever possible” (Stanford, 2019). Once again, it is imperative that the host take all necessary steps to ensure a successful network connection as well as visual presentation prior to establishing a video conferencing meeting.

Classmates please advise if my 5 most critical points are missing any other more relevant topics.

#3 Idris—————————————————————-

Any good meeting starts with excellent preparation (Binder, 2007) A recent study by Gartner, Inc., a research and advisory firm, by 2024, remote work and changing workforce demographics will impact enterprise meetings so that only 25% will take place in person, down from 60% today. This trend will most likely result in more solutions to help organize and facilitate all virtual meetings, and also likely result in an uptick in poor meeting experiences. Establishing best practices is a good way to alleviate the issue along with having a reliable meeting software solution.

Zoom is a cloud-based platform that provides audio, video, chat and collaboration solutions to businesses across the globe. Zoom has an App Marketplace providing integrations with various software applications that helps provide a frictionless experience. The product also has a free version for personal use. I would recommend using Zoom since it easy to use and understand, it integrates with apps such as google calendar making it more efficient to schedule meetings.

Below are the best practices I would establish for more effective global conference calls:

  1. Create an agenda – Creating an agenda allows for meeting participants to understand the purpose of the meeting and prep beforehand. Agenda also helps the meeting leader organize their thoughts and can, in turn, lead to a more productive meeting. It’s also beneficial to designate some as a note take to take meeting minutes and distribute no later than 48 hours after the meeting is over.
  2. Reliable Network – With a global team there more chances for a disparity in network strength. Steps can be taken to mitigate this such as using audio conference only, which uses less bandwidth or calling in from a mobile device where there is a higher chance of having a better network service.
  3. Screenshare – Most meetings contain some kind of artifact (reports, diagrams, slide decks, etc.) it’s important to establish early on that best practice should be to make sure the person referencing the artifact is sharing their screen so meeting participants can understand what is being discussed. A lot of confusion and misunderstanding can be alleviated by using visuals when discussing a topic.
  4. Product training – Understanding how to use the tool helps lead to more efficient meetings. It can be very disruptive to have to pause a meeting to help someone log on or find their access code because they don’t know how the tool works. Thankfully many video conference products including Zoom provide support sites that include articles and videos to train users on how to use their product. Training can also lead to more adoption but It big part of the responsibility will be on leadership to enforce the training.
  5. Have a backup – Create a backup communication plan in case you have trouble connecting with remote participants. A backup plan can include asking onsite participants to connect to the meeting through their laptops, using a mobile or speakerphone, and/or collaborating through an online collaboration tool (e.g., Google docs).

I would love to read some thoughts/insights on which of these steps someone would replace with another best practice and why?

References:

Binder, J. (2007). Global project management: Communication, Collaboration, and Management Across Borders. Surrey, England: Gower Publishing Company.

Fasciani, M., Et all, (2019, September 5). Zoom: A leader in 2019 Gartner Magic Quadrant for Meeting Solutions (ID G00354093). Retrieved from Gartner database.

Video conferencing, web conferencing, webinars, screen sharing. (n.d.). Retrieved October 2, 2019, from Zoom Video website: https://zoom.us/

Before you begin this assignment, be sure you have read the “GG Freightways Case Study,” any feedback on your proposed IT project from your ITSP Part 2 assignment, and the previously assigned course materials. Purpose of this Assignment This assignment gi

Question Description

BEFORE U BEGIN>>> SEE ATTACHMENT PLEASE

I HAVE ATTACHED Inventory of Current IT Projects in Part 1 of your ITSP and the IT Portfolio in Part 2 of your ITSP for reference… and the assignment requirement under Decision paper assignment

Assignment

You will develop an IT Decision Paper, using the outline below.Each of the topics to be included in your outline is covered in the course content readings assigned thus far.In addition to the course materials, at least one external resource (resource other than those provided in the class) must be used.Two or more cited references will earn top credit. Use a separate References page to list just the references you have cited.Remember to use the APA formatting rules and correctly cite and reference your sources with APA format.Use the Grading Rubric to be sure you have covered everything.

Please use this outline to build your IT Decision Paper. Use the numbering and headings shown below.

  • Project Description – In two or three sentences:
    (1) describe the IT project you proposed for GGFRT in Part 2 of your ITSP.
    (2) Describe what major function(s) the system would perform and who would use it.(Do not provide a technical description with hardware, software, etc.)
  • Strategic Alignment – In a short paragraph:
    (1) explain how the proposed project aligns to the business strategic objectives in Part 1 of your ITSP, and,
    (2) how the proposed project aligns to the IT strategies in Part 2 of your ITSP.
  • IT Portfolio Roadmap Alignment – In a short paragraph:
    (1) Briefly explain where this project fits into the IT Portfolio Roadmap you included in Part 2 of your ITSP.
    (2) What functional area does it support?
    (3) Where should it be included in the timeline – i.e., should it take priority or be done before another project in the IT Portfolio?
  • IT Architecture – In a short paragraph:
    (1) Briefly explain how this project fits in with other systems in place or in development at GGFRT.
    (2) Explain whether it should interface with (share data of any kind with) other systems either in place or in development, what information is being shared, and its purpose.
    (3) Explain whether it replaces another system or multiple systems in use at GGFRT.
  • Benefits: Describe at a high level three (3) benefits the project provides to GGFRT.The benefits should correspond to the business strategies and the strategic alignment discussed in section 2 above.State the Business Strategic Objective.Then, discuss this relationship/alignment for each benefit to the Business Strategic Objective.Refer to course content readings from Week 4 on Value Attainment.External research may also be beneficial.
  • Requirements List and briefly explain the high-level requirements for the project. First, explain the primary driver of the project (major need of the business area related to the project you have chosen), in a well-written introductory paragraph. Refer to course content readings regarding requirements (Week 7).External research may also be beneficial. Requirements were also covered in IFSM 300 (the prerequisite to be taken prior to this course; in Stage 3 requirements you noted requirements; refer to this assignment for examples).Develop ten (10) requirements for the project and include what category of the requirements below your presented requirements fit into:
    • Business/user requirements
    • IT/system requirements
    • At least one system performance requirement
  • Cost Estimation – During the Assessment Phase, Cost Estimation consists of estimating the size and complexity of the project, not the effort required or the actual projected dollar costs.Copy the table below and place an X (or other indication) in the box that most closely describes the size and complexity of your proposed solution.Use your judgment and then write a short paragraph to introduce and explain the assessments in your table.Refer to course content readings from Week 4 on Cost Estimation, especially the Assessment Phase.
  • Performance Measures – This section explains how GGFRT will know whether the project is achieving the benefits identified above in section 5.First, present the table with a brief paragraph discussing the solution, table that follows, and to properly evaluate benefits, they should be measurable/quantifiable.Review the benefits, and look at the requirements you identified, and come up with three (3) performance measures that will indicate the extent to which the projected benefits have been achieved.(For example, if you had identified a benefit that the project would result in more repeat customers, then a measurement for that would be the number of repeat customers with the goal that the number would increase.)Refer to course content readings on Performance Measurement.This may be a good area to do some web research.The measures should be presented in a table with an introductory sentence or two:
  • System Development – Describe how you will use the System Development Life Cycle (SDLC) process to approach this project.Include only the following 5 stages:Plan, Design, Build, Test, Launch.List the stage followed by a colon, then in two to three sentences each, explain how each stage would be handled by Lance’s IT team and who else in GGFRT should be involved in each stage. Refer to course content materials on SDLC in Week 8.

Your proposed project must be aligned directly with at least one business strategic objective and one IT strategy shown in your ITSP.

Refer to the Inventory of Current IT Projects in Part 1 of your ITSP and the IT Portfolio in Part 2 of your ITSP.

Please copy/paste the following table into your paper and complete it:

Benefit (Spring 2019)

Business Strategic Objective/Explanation of Alignment of Benefit to Business Strategic Objective

Example:do not use but leave it in the table when completing this section.

If the project is updating the Route Optimization/Freight Tracking System to include a package tracking feature: Better visibility for GGFRT and its customers into the delivery status of packages.

Tracking freight to provide customers with better delivery dates & times

This real-time feature of package status will allow both customers and GGFRT employees to see where the package is, while in transit.This will allow the customer to know where/when the package will be delivered.

1.

2.

3.

Defining Requirements – The next step is to identify the essential requirements for your chosen project.User requirements express specifically what the user needs the system to do.This can be in terms of tasks/processes the users need to perform, data they need to input, what the system might do with that data input, and output required. System performance requirements express how the system will perform in several performance areas and security.IT/System requirements present what the system will do, the functions it must perform.They include characteristics that a product must have to meet the needs of the stakeholders and can include function or nonfunction requirements. As a member of the CIO’s organization, you will use your professional knowledge to ensure all 3 types of requirements are covered (User/Business, IT/System and System Performance.Refer to Week 7 content on requirements.Additional research can expand your knowledge of these areas.

Once you have identified the 10 requirements, evaluate each one using the criteria below and create 10 well-written requirements statements for your chosen project.

The requirement statement:

  • Is a complete sentence, with a subject (system) and predicate (intended result or action)
  • Identifies only one requirement; does not include the words “and,” “also,” “with,” and “or.”
  • For User Requirements, states what tasks/processes the system will support or perform.
  • For System Performance Requirements, states how the system will perform.
  • For IT/System Requirements, states what the system will do., the functions it must perform.
  • Includes a measure or metric that can be used to determine whether the requirement is met (time or quantity), where appropriate.
  • Is stated in positive terms and uses “must” (not “shall,” “may” or “should”); “the system must xxxx” not “the system must not xxx”.
  • Avoids the use of terms that cannot be defined and measured, such as “approximately,” “robust,” “user friendly,” etc.
  • Is achievable and realistic; avoids terms such as “100% uptime,” or “no failures”.

Do not provide generic statements but relate to the needs of GGFRT and your project.

Please copy/paste the following table into your paper and complete it:

Requirement/Explanation of the Requirement (explanation should refer to the case study) (Spring 2019)

Business/User; IT/System or System Performance (state one or more of these categories)

Example:do not use but leave it in the table when completing this section.The Route Optimization/Freight Tracking System package status must be available to users 24/7/365.

System Performance

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Assessment of Project Size and Complexity (Spring 2019)

Size/Complexity

Small

Medium

Large

Very Complex

Moderately Complex

Straightforward

Benefit to Business (stated from section #5) (Spring 2019)

Measure (quantifiable)

Example:do not use but leave it in the table when completing this section.

Better visibility for GGFRT and its customers into the delivery status of packages.

Reduction in the number of packages returned for next-day delivery because of more efficient scheduling as customers can also reschedule packages when they see delivery status; or,

Increase in the number on same-day deliveries due to better communication between GGFRT dispatchers, drivers and customers.

1.

2.

3.

Formatting Your Assignment

  • In the CIO Memo assignment, you are preparing the document based on the feedback from the second assignment and scoring rubric.
  • Continue to use a title page from the ITSP #1 assignment that includes:The company name, title of assignment, your name, Course and Section number and date.
  • Use the outline format in the assignment instructions above, for these sections:
  • Write a short concise paper:Use the recommendations provided in each area for length of response.It’s important to value quality over quantity.
  • Content areas should be double spaced; table entries should be single spaced.
  • To copy a table:Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.
  • Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.
  • Begin a Reference Page for resources required for this assignment.Use APA format for your reference page.
  • Running headers are not required for this report.
  • Writing should always be in third person.
  • Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.
  • Submit your paper as a Word document, or a document that can be read in Word.Keep tables in Word format – do not paste in graphics.
  • Your submission should include your last name first in the filename: Lastname_Firstname_IT Decision
  • Project Description
  • Strategic Alignment
  • IT Portfolio Roadmap Alignment
  • IT Architecture
  • Benefits
  • Requirements
  • Cost Estimation
  • Performance Measures
  • System Development
  • Use at least two resources with APA formatted citation and reference.Any course content should be from the class reading content, not the assignment instructions or case study itself.For information on APA format, refer to Content>Course Resources>Writing Resources.

The “right” and “wrong” answers have to do with if you correctly incorporated the course concepts from the course content and addressed all parts of the assignment. You need to do some external research on at least one aspect of the assignment – your choice – and incorporate it and cite/reference it in APA format in your response. The project you propose is not as important as that it makes sense considering the course content and the Case Study.Use the Rubric below to be sure you have covered all aspects of the assignment

Submit a Case Brief on this decision, following the format as described in the PowerPoint “Briefing a Case.” You shall be graded on your complete and proper explanations, proper case brief format, and language usage, all as noted below. The report must b

Question Description

United States Court of Appeals,Eleventh Circuit.

T.A. MUSICK and James Character, Plaintiffs-Appellants, v. GOODYEAR TIRE & RUBBER COMPANY, INC., Defendant-Appellee.

No. 95-6277.

Decided: April 23, 1996

Before KRAVITCH and CARNES, Circuit Judges, and HILL, Senior Circuit Judge. Myron K. Allenstein,Scott E. Denson, Allenstein & Assoc., Gadsden, AL, for appellants. William F. Gardner, William K. Thomas, Cabaniss, Johnston, Gardner & Dumas, Birmingham, AL, for appellee.

The plaintiffs, T.A. Musick and James Character, appeal from the district court’s order granting the defendant, Goodyear Tire & Rubber Co., summary judgment.   In 1994, almost four years after Goodyear had laid them off from their jobs, the plaintiffs filed suits claiming that the lay-offs were motivated by Goodyear’s desire to deprive them of retirement benefits, in violation of section 510 of the Employee Retirement Income Security Act (“ERISA”), 29 U.S.C. § 1140.   They sought back pay and benefits as well as retirement eligibility credit for the time they were laid-off.   The district court determined that a two-year statute of limitations was applicable to the plaintiffs’ lawsuits and dismissed them.

The plaintiffs concede that they filed their lawsuits more than two years after their claims accrued (on the date of the lay-offs).   But they contend that a six-year statute of limitations governs section 510 actions in Alabama.   For the reasons that follow, we conclude that the district court was correct in determining that a two-year statute of limitations is applicable to section 510 actions brought in Alabama, at least insofar as back pay, back benefits, and retirement eligibility credit are the remedies sought.1

I.

Until 1990, the plaintiffs worked as schedulers, a salaried position, at Goodyear’s tire manufacturing plant in Gadsden.   The plaintiffs participated in Goodyear’s retirement plan for salaried employees.   Under that plan, an employee is eligible for full retirement benefits when:  (a) he reaches age 55 and has 10 years of service;  or (b) he has 30 years of service, regardless of age.   The plan is governed by ERISA, 29 U.S.C. § 1001 et seq.   In early 1990, Goodyear notified a number of workers, including the plaintiffs, that due to a reduction in force they would be laid-off from work.   At that time, Musick was 50 years old, and had been employed by Goodyear for 19 years, 10 months.   Character was 45 years old, and had been employed by Goodyear for 25 years, 6 months.

In April of 1994, Character was recalled to work at Goodyear’s Gadsden plant.   Musick was recalled in August of 1994.   However, they were not given credit, for purposes of calculating retirement eligibility, for the time they were laid-off.   Consequently, the plaintiffs’ retirement eligibility dates were approximately four years later than they would have been but for the lay-offs.

II.

In early 1994, Musick and Character commenced separate actions against Goodyear.   Each alleged that Goodyear laid him off, failed to transfer him to another department, and failed to recall him to work in a timely fashion, all with the specific intent to deny him retirement and fringe benefits to which he was entitled under his ERISA plan.   Each sought to recover past wages, benefits, and retirement eligibility credit equal to the length of time he was laid-off.

The district court consolidated the plaintiffs’ cases.   Goodyear moved for summary judgment on the ground that the plaintiffs’ actions were barred by the applicable statute of limitations.   The district court agreed with Goodyear that the plaintiffs’ section 510 claims are governed by a two-year statute of limitations.   Applying that two-year limitations period, the district court held that claims arising from the plaintiffs’ lay-offs were time-barred because Musick was laid-off four years before commencing his action, and Character was laid-off more than three and one half years before commencing his action.

III.

 ERISA does not contain a statute of limitations for section 510 actions.   E.g., Clark v. Coats & Clark, Inc., 865 F.2d 1237, 1241 (11th Cir.1989).   Because Congress has not established a time limitation for such actions, “the settled practice has been to adopt a state time limitation as federal law.”  Id.  “When adopting a state statute of limitations, we first determine the essential nature of the claim under federal law and then focus on the period applicable to such a claim under the most analogous state law claim.”  Id.  The district court followed this course, and we review its analysis de novo.  Byrd v. MacPapers, Inc., 961 F.2d 157, 159 (11th Cir.1992).

 “In selecting the state statute of limitations most appropriate to the federal cause of action, federal courts must first ‘characterize the essence of the claim in the pending case.’ ”  Id. (quoting Wilson v. Garcia, 471 U.S. 261, 268, 105 S.Ct. 1938, 1942, 85 L.Ed.2d 254 (1985)).   Characterization of the essential nature of an ERISA action is a matter of federal law.  Id.  This Court has characterized an ERISA section 510 claim for these purposes on two occasions, establishing the applicable state law statute of limitations for section 510 claims brought in Georgia and Florida.   We have yet to establish the applicable state law statute of limitations for claims brought in Alabama.   In doing so now, we will adopt or borrow the statute of limitations Alabama law provides for the most analogous state law cause of action.   Our previous decisions in which we have performed the same task in Georgia and Florida cases provide useful guidance for deciding which Alabama cause of action is most analogous to an ERISA section 510 claim.

In Clark v. Coats & Clark, Inc., 865 F.2d 1237, 1241 (11th Cir.1989), the plaintiffs were former employees who sued their employer under section 510 of ERISA, seeking back pay, front pay, and reinstatement.   The district court held that Georgia’s two-year statute of limitations for actions seeking recovery of wages governed the section 510 claims.  Id. at 1239.   We affirmed the district court’s holding insofar as the back pay remedy was concerned.  Id. at 1242. 2

The Georgia statute of limitations applicable to wage claims is entitled “Enforcement of rights under statutes, acts of incorporation;  recovery of wages, overtime, and damages.”  O.C.G.A. § 9-3-22 (1982).   That section provides that “all actions for the recovery of wages, overtime, or damages and penalties accruing under laws respecting the payment of wages and overtime shall be brought within two years after the right of action has accrued.”   Id.  In upholding the application of that statute of limitations to the plaintiffs’ section 510 claims in Clark, we reasoned that “[t]he focus of this statute much more narrowly and specifically contemplates the action now before us than does the general language of O.C.G.A. § 9-3-24 governing contract actions.   Therefore, the two-year limitations period ․ is the most analogous statute of limitations and governs appellants’ claims.”  Clark, 865 F.2d at 1242.

In Byrd v. MacPapers, Inc., 961 F.2d 157, 158 (11th Cir.1992), the plaintiff sued her deceased husband’s former employer, alleging that the employer discharged her husband because he had refused to surrender medical and disability benefits to which he was entitled under his employee benefits plan.   The plaintiff sought recovery of lost wages and benefits, as well as injunctive relief.   The district court dismissed the plaintiff’s section 510 claim, relying on Clark and holding that Florida’s two-year statute of limitations governing actions for the recovery of wages barred the plaintiff’s claims.   We reversed the district court’s holding in Byrd.   In doing so, we characterized the essential nature of the plaintiff’s section 510 claim as one for benefits denied by wrongful discharge.  Id. at 159.   Based on that characterization, we reasoned that “Florida Statute § 440.205 is most closely analogous to § 510 of ERISA in that it prohibits the discharge of an employee in retaliation for the employee’s claim or attempted claim for compensation under Florida workers’ compensation law.”  Id.  A four-year statute of limitations governed claims under section 440.205.  Id. at 160.

We concluded in Byrd that the district court, in determining the most closely analogous Florida cause of action, had erred by relying on Clark ’s analysis of Georgia law.  Id.  Causes of action sometimes vary from state to state, as do statutes of limitations.   Alabama, like Florida, has a provision in its workers’ compensation statutes addressing retaliatory discharge.   Section 25-5-11.1 of the Alabama Code provides that “[n]o employee shall be terminated by an employer solely because the employee has instituted or maintained any action against the employer to recover workers’ compensation benefits under this chapter.”   The Alabama Supreme Court has held that claims brought under that section are subject to the two-year statute of limitations found in section 6-2-38.  ConAgra, Inc. v. Adams, 638 So.2d 752, 753-54 (Ala.1994).   Likewise, Alabama has a statute of limitations for the recovery of wages that is materially identical to the Georgia provision applied in Clark.  Section 6-2-38(m) of the Alabama Code provides:  “All actions for the recovery of wages, overtime, damages, fees, or penalties accruing under the laws respecting payment of wages, overtime, damages, fees, and penalties must be brought within two years.”

 There is no provision of Alabama law more closely analogous to a section 510 action than those two provisions;  therefore, the more analogous of those two Alabama provisions is the one that determines the statute of limitations period for section 510 ERISA claims in Alabama.   The plaintiffs argue that Alabama’s general six-year statute of limitations governing “[a]ctions upon any simple contract or specialty not enumerated [specifically],” Ala.Code § 6-2-34(9), should govern section 510 actions in Alabama.   We reject this argument for the same reason we rejected it in Clark:  other provisions of state law “more narrowly and specifically contemplate[ ] the [section 510] action now before us than does the general language” of the state’s statute of limitations generally governing contract actions.  865 F.2d at 1242.

Because the two provisions of Alabama law most analogous to a section 510 ERISA action-one for wages, the other for retaliatory discharge-both have a two-year statute of limitations, we need not decide which is more analogous.   Either way, there is a two-year statute of limitations for filing section 510 claims in Alabama.   Accordingly, the district court correctly held that the plaintiffs’ lawsuits, which were filed more than two years after the alleged section 510 claims accrued, are time-barred.

AFFIRMED.

FOOTNOTES

1.  As explained in note 2 on p. 1710, infra, this case does not involve any prayer for reinstatement, so we have no occasion to decide whether a different statute of limitations might apply to such a remedy.

2.  As to the employees’ section 510 claims for reinstatement, however, this Court reversed, and held that Georgia’s 20-year statute of limitations applicable to claims for equitable enforcement of statutory rights was applicable.  Clark, 865 F.2d at 1242.In this case, we have no occasion to determine which Alabama statute of limitations is applicable to a section 510 claim for reinstatement, because neither plaintiff in this case was seeking reinstatement at the time the district court dismissed the lawsuits.   By that time, both plaintiffs had been called back to work, thus mooting any reinstatement remedy.

Module 4 SLP 4 “Read Instructions Carefully”

Question Description

Module 4 – SLP

STRATEGY IMPLEMENTATION AND STRATEGIC CONTROLS

Simulation

In Module 4, you will continue with the CVP analysis you completed in the Module 3 SLP.

Scenario Continuation:

It is still January 2, 2013. You have just completed your revised SLP3 strategy using CVP analysis, and you are eager to implement your decisions for 2013 through 2016.

Using the CVP analysis from SLP3, run the simulation for a final time. Again, be sure to take notes about your analysis and document the reasoning behind your decisions.

Finalize your report showing the strategy you have used.

Assignment Overview

Using the strategy that you developed in SLP3, run the simulation. Document your results as you did previously. Review and analyze these results, and develop a final strategy.

Please turn in a 6- to 8-page paper, not including cover and reference pages.

Keys to the Assignment

The key aspects of this assignment that should be covered and taken into account in preparing your paper include:

The revised strategy consists of the Prices, R&D Allocation %, and any product discontinuations for the W1, W2, and W3 tablets for each of the four years: 2013, 2014, 2015, and 2016.

You must present a rational justification for this strategy. In other words, you must provide support for your proposed strategy using financial analysis and relevant theories.

Use the CVP Calculator and review the PowerPoint that explains CVP and provides some examples.

You will need to crunch some numbers (CVP Analysis) to help you determine your prices and R&D allocations.

Make sure your proposed changes in strategy are firmly based in this analysis of financial and market data and sound business principles. Your goal is to practice using CVP and get better at it.

Present your analysis professionally, making strategic use of tables, charts, and graphs.

Time Line Summary:

SLP1

2016: Hired on December 31, 2016.

Turned in first report to CEO Smothers.

SLP2

You are returned – via Time Warp – to January 1, 2013.

You make decisions for 2013 – 2016.

December 31, 2016 – You have revised all four years, and you write up your summary report.

SLP3

Apparently, your SLP2 decisions were not “good enough,” as you have again been returned to January 1, 2013.

It is once again January 1, 2013: You decide to use CVP analysis to develop a revised four-year plan for your strategy. You analyze the results of your first decisions from SLP2, taking notes, and documenting your decision-making process. You use the CVP Calculator to help you develop your strategy. Your notes explaining the logic behind your decisions.

SLP4

It is still January 1, 2013. Using your CVP analysis from SLP3, you run the simulation, implementing your revised four-year plan. You keep track of your financial and marketing results year over year.

You submit your final 6- to 8-page report, which includes your Final Total Score.

You compare – and report – your results with previous results.

SLP Assignment Expectations

Your paper will be evaluated using the grading rubric.

Tips and Suggestions

Note the following tips and suggestions:

You might find these downloads useful:

Decision Matrix Table – Download this Word doc with a blank table you can use to show your proposed strategy decisions.

PowerPoint discussing CVP – Provides a good overview of Cost Volume Profit analysis, the various equations that you can use, and how to use it. Some examples are provided showing how to use the CVP Calculator.

CVP Calculator – This an Excel-based calculator that you can use to determine prices, volumes, and profits. Keep in mind that it will tell you what need, but the market determines what you actually get.

Include a cover page and a reference page, in addition to the 6-8 pages of analysis described above.

Include appropriate section headings.

Use charts and graphics strategically, but do not use these as “space fillers.” Include lengthy tables, etc., in an Appendix instead.

Cite and reference all sources that you use in your work, including those that you paraphrase. This means include citations and quotation marks for direct quotes, and citations for that information which you have “borrowed” or paraphrased from other sources.

Follow Trident Guidelines for Well-Written Papers.

______________________________________________________________________________________________

Module 4 – Background

STRATEGY IMPLEMENTATION AND STRATEGIC CONTROLS

Strategy is implemented using organizational design (structure), people, culture, and control systems. Strategy must successfully work through these elements in order to produce performance. No matter how well a strategy is conceived, if an organization’s people cannot implement it, if the culture cannot support it, if the structure cannot coordinate it, and if the systems cannot measure and control it—the strategy will fail.

We will start by considering how of each of these components individually link to strategy. By way of the Case analysis, we will examine the integration or “fit” between the various components and strategy.

Structure

Organizational structure refers to the manner in which the lines of communication of authority are established, the manner in which work is divided up among organizational members, and the way that communication and work are coordinated. Different types of structures support different types of strategies. The key elements of structure that have the greatest effect on the success or failure of strategy implementation are centralization, boundaries, networks, and virtual organization.

Centralization

Centralization refers to the level of concentration of decision making. In a highly centralized organization, decisions are made by a relatively small number of people, usually concentrated at the highest levels of the organization. Standardization is common in centralized organizations, thus favoring economies of scale and efficient value chains.

Decentralized organizations are characterized by flexible and autonomous decision-making groups at operational levels in the organization. Such groups have the ability to rapidly adjust to changes in the marketplace and are well-suited to strategies that require innovation. However, because of duplication, economies of scale are difficult to achieve.

Emerging Structures

Borderless Organizations: Taking cross-functional teams to a new level, the borderless organization does not just assemble teams with members from different organizational levels and functions. Instead, the borderless organization removes barriers both vertically (between levels) and horizontally (between functions or departments). The implications for strategy implementation include increased information, transparency, and flexibility.

Alliance Networks: These are collections of suppliers, distributors, customers, and even competitors who have the ability to bring needed assets to bear on an urgent problem where there is insufficient time to develop the needed resources and capacities in-house. Organized and coordinated online, these networks can be mobilized and put to work instantaneously.

Virtual Corporations: An extension of Alliance Networks, the virtual corporation is an extra-organizational coalition of people and organizations brought together expressly to work on a specific problem or project. They can be assembled rapidly and dispersed as soon as the project is over, representing the ultimate in flexibility and speed in strategy implementation.

The following reading is an exposition on how various types of teams can be useful in strategy implementation:

Pryor, M.G., Singleton, L.P., Taneja, S., and Toobs, L.A. (2009). Teaming as a strategic and tactical tool: An analysis with recommendations. International Journal of Management, 26 (2), 320-334. Retrieved on November 6, 2012, from ProQuest.

Review this presentation on Organizational Design by Professor Anastasia M. Luca, Ph.D. MBA.

Strategic Controls (Systems)

Three organizational systems are essential to controlling strategy implementation:

Accounting and budgeting systems: These systems can be complex and not easily adapted. If a new strategy requires data that is not easily accessible through existing accounting systems, implementation can be slowed, and a potentially successful implementation can be jeopardized. If a new proposed strategy does not fit a familiar pattern, decision making can be become risky and unpredictable.

Information Systems: Information technology is playing an ever greater role in strategy implementation. IT provides point-of-sale information between retailers and manufacturers, streamlines logistics and distribution, and controls inventories. IT systems must be capable of providing the right information in the right format to the right people at the right time.

Measurement and Reward Systems: Rewards can be used to shape behavior in the direction of meeting strategic objectives. Rewards must be connected to measures of goal attainment (e.g., specific increases in market share), and proper time horizons (future rewards for future goals).

Review this presentation on Strategic Controls by Professor Anastasia M. Luca, PhD MBA.

People

Strategies that are based on distinctive competencies or unique capabilities are often dependent on people and their skills to carry them out. Thus, for successful implementation, sufficient numbers of people with the right skill sets are essential.

In-house or Import? Hiring raw talent and growing employees with the needed qualifications maximizes fit, but it can take years. Retraining existing workers with new skills can be problematic when old employees resist “learning new tricks.” Hiring employees with needed skills external to the organization is faster, but there is no guarantee that even they will fit well within the organization’s culture.

Motivation: It is not enough to have the right number of people with the right skills; people must also be motivated to work toward successful strategy implementation. Much is known about motivation, and many tools are available; these include tangible rewards (e.g., bonuses) and intangible rewards such as self-fulfillment. Perhaps the motivator with the most potential for eliciting long-term commitment to fulfilling the firm’s strategic goals is that of empowerment, which gives employees the discretion and autonomy to use their initiative.

The following article highlights the importance of having the right people in place to achieve strategic goals:

Garrow, V. and Hirsh, W. (2008). Talent management: Issues of focus and fit. Public Personnel Management, 37(4), 389-403. Retrieved on August 29, 2014 from ProQuest.

Culture

The fit between an organization’s culture and its strategy is critical. If a firm is depending on innovation to achieve differentiation, but the culture is risk averse or has a tendency to punish mistakes, the strategy will in all likelihood fail. Culture can support the strategy when three elements are in alignment:

Shared values that are aligned with the corporate vision and strategic focus along with a management style that fosters behavior that will support the competencies that confer competitive advantage.

Norms can act as strong controls for strategic implementation. They encourage behavior that is in alignment with shared values. People can circumvent rules, and they cannot be watched all of the time, but norms can promote the desired behavior even when nobody is watching.

Symbols model for employees what values and norms are important. Some important symbols include the vision and style of the founder of the company and folklore or stories that embody company values, rituals, and routines, and which reinforce the types of events and behaviors that are most desired and celebrated.

The following reading ties together the importance of systems, strategy, structure, and culture. It is highly readable and will help you see how all of these elements are interdependent and must align to achieve successful implementation:

Heneman, R. L., Fisher, M. M., and Dixon, K. E. (2001). Reward and organizational systems alignment: An expert system. Compensation & Benefits Review, 33(6), 18-29. Retrieved on November 6, 2012, from ProQuest.

Optional Reading

Aligning organizational culture with business strategy. (2013, November). Towers Watson. Retrieved on August 29, 2014 from http://www.towerswatson.com/en-US/Insights/Newslet…

Durden, C. (2012). The linkages between management control systems and strategy: An organic approach. Proceedings from The International Conference on Accounting and Finance. Singapore: Global Science and Technology Forum. Retrieved on August 29, 2014 from ProQuest.

Klosowski, S. (2012). The application of organizational restructuring in enterprise strategic management process. Management, 16(2), 54-62. Retrieved on August 29, 2014 from ProQuest.

Module 4 SLP 4 “Read Instructions Carefully” REVISED

Question Description

Module 4 – SLP

STRATEGY IMPLEMENTATION AND STRATEGIC CONTROLS

Simulation

In Module 4, you will continue with the CVP analysis you completed in the Module 3 SLP.

Scenario Continuation:

It is still January 2, 2013. You have just completed your revised SLP3 strategy using CVP analysis, and you are eager to implement your decisions for 2013 through 2016.

Using the CVP analysis from SLP3, run the simulation for a final time. Again, be sure to take notes about your analysis and document the reasoning behind your decisions.

Finalize your report showing the strategy you have used.

Assignment Overview

Using the strategy that you developed in SLP3, run the simulation. Document your results as you did previously. Review and analyze these results, and develop a final strategy.

Please turn in a 6- to 8-page paper, not including cover and reference pages.

Keys to the Assignment

The key aspects of this assignment that should be covered and taken into account in preparing your paper include:

The revised strategy consists of the Prices, R&D Allocation %, and any product discontinuations for the W1, W2, and W3 tablets for each of the four years: 2013, 2014, 2015, and 2016.

You must present a rational justification for this strategy. In other words, you must provide support for your proposed strategy using financial analysis and relevant theories.

Use the CVP Calculator and review the PowerPoint that explains CVP and provides some examples.

You will need to crunch some numbers (CVP Analysis) to help you determine your prices and R&D allocations.

Make sure your proposed changes in strategy are firmly based in this analysis of financial and market data and sound business principles. Your goal is to practice using CVP and get better at it.

Present your analysis professionally, making strategic use of tables, charts, and graphs.

Time Line Summary:

SLP1

2016: Hired on December 31, 2016.

Turned in first report to CEO Smothers.

SLP2

You are returned – via Time Warp – to January 1, 2013.

You make decisions for 2013 – 2016.

December 31, 2016 – You have revised all four years, and you write up your summary report.

SLP3

Apparently, your SLP2 decisions were not “good enough,” as you have again been returned to January 1, 2013.

It is once again January 1, 2013: You decide to use CVP analysis to develop a revised four-year plan for your strategy. You analyze the results of your first decisions from SLP2, taking notes, and documenting your decision-making process. You use the CVP Calculator to help you develop your strategy. Your notes explaining the logic behind your decisions.

SLP4

It is still January 1, 2013. Using your CVP analysis from SLP3, you run the simulation, implementing your revised four-year plan. You keep track of your financial and marketing results year over year.

You submit your final 6- to 8-page report, which includes your Final Total Score.

You compare – and report – your results with previous results.

SLP Assignment Expectations

Your paper will be evaluated using the grading rubric.

Tips and Suggestions

Note the following tips and suggestions:

You might find these downloads useful:

Decision Matrix Table – Download this Word doc with a blank table you can use to show your proposed strategy decisions.

PowerPoint discussing CVP – Provides a good overview of Cost Volume Profit analysis, the various equations that you can use, and how to use it. Some examples are provided showing how to use the CVP Calculator.

CVP Calculator – This an Excel-based calculator that you can use to determine prices, volumes, and profits. Keep in mind that it will tell you what need, but the market determines what you actually get.

Include a cover page and a reference page, in addition to the 6-8 pages of analysis described above.

Include appropriate section headings.

Use charts and graphics strategically, but do not use these as “space fillers.” Include lengthy tables, etc., in an Appendix instead.

Cite and reference all sources that you use in your work, including those that you paraphrase. This means include citations and quotation marks for direct quotes, and citations for that information which you have “borrowed” or paraphrased from other sources.

Follow Trident Guidelines for Well-Written Papers.

______________________________________________________________________________________________

Module 4 – Background

STRATEGY IMPLEMENTATION AND STRATEGIC CONTROLS

Strategy is implemented using organizational design (structure), people, culture, and control systems. Strategy must successfully work through these elements in order to produce performance. No matter how well a strategy is conceived, if an organization’s people cannot implement it, if the culture cannot support it, if the structure cannot coordinate it, and if the systems cannot measure and control it—the strategy will fail.

We will start by considering how of each of these components individually link to strategy. By way of the Case analysis, we will examine the integration or “fit” between the various components and strategy.

Structure

Organizational structure refers to the manner in which the lines of communication of authority are established, the manner in which work is divided up among organizational members, and the way that communication and work are coordinated. Different types of structures support different types of strategies. The key elements of structure that have the greatest effect on the success or failure of strategy implementation are centralization, boundaries, networks, and virtual organization.

Centralization

Centralization refers to the level of concentration of decision making. In a highly centralized organization, decisions are made by a relatively small number of people, usually concentrated at the highest levels of the organization. Standardization is common in centralized organizations, thus favoring economies of scale and efficient value chains.

Decentralized organizations are characterized by flexible and autonomous decision-making groups at operational levels in the organization. Such groups have the ability to rapidly adjust to changes in the marketplace and are well-suited to strategies that require innovation. However, because of duplication, economies of scale are difficult to achieve.

Emerging Structures

Borderless Organizations: Taking cross-functional teams to a new level, the borderless organization does not just assemble teams with members from different organizational levels and functions. Instead, the borderless organization removes barriers both vertically (between levels) and horizontally (between functions or departments). The implications for strategy implementation include increased information, transparency, and flexibility.

Alliance Networks: These are collections of suppliers, distributors, customers, and even competitors who have the ability to bring needed assets to bear on an urgent problem where there is insufficient time to develop the needed resources and capacities in-house. Organized and coordinated online, these networks can be mobilized and put to work instantaneously.

Virtual Corporations: An extension of Alliance Networks, the virtual corporation is an extra-organizational coalition of people and organizations brought together expressly to work on a specific problem or project. They can be assembled rapidly and dispersed as soon as the project is over, representing the ultimate in flexibility and speed in strategy implementation.

The following reading is an exposition on how various types of teams can be useful in strategy implementation:

Pryor, M.G., Singleton, L.P., Taneja, S., and Toobs, L.A. (2009). Teaming as a strategic and tactical tool: An analysis with recommendations. International Journal of Management, 26 (2), 320-334. Retrieved on November 6, 2012, from ProQuest.

Review this presentation on Organizational Design by Professor Anastasia M. Luca, Ph.D. MBA.

Strategic Controls (Systems)

Three organizational systems are essential to controlling strategy implementation:

Accounting and budgeting systems: These systems can be complex and not easily adapted. If a new strategy requires data that is not easily accessible through existing accounting systems, implementation can be slowed, and a potentially successful implementation can be jeopardized. If a new proposed strategy does not fit a familiar pattern, decision making can be become risky and unpredictable.

Information Systems: Information technology is playing an ever greater role in strategy implementation. IT provides point-of-sale information between retailers and manufacturers, streamlines logistics and distribution, and controls inventories. IT systems must be capable of providing the right information in the right format to the right people at the right time.

Measurement and Reward Systems: Rewards can be used to shape behavior in the direction of meeting strategic objectives. Rewards must be connected to measures of goal attainment (e.g., specific increases in market share), and proper time horizons (future rewards for future goals).

Review this presentation on Strategic Controls by Professor Anastasia M. Luca, PhD MBA.

People

Strategies that are based on distinctive competencies or unique capabilities are often dependent on people and their skills to carry them out. Thus, for successful implementation, sufficient numbers of people with the right skill sets are essential.

In-house or Import? Hiring raw talent and growing employees with the needed qualifications maximizes fit, but it can take years. Retraining existing workers with new skills can be problematic when old employees resist “learning new tricks.” Hiring employees with needed skills external to the organization is faster, but there is no guarantee that even they will fit well within the organization’s culture.

Motivation: It is not enough to have the right number of people with the right skills; people must also be motivated to work toward successful strategy implementation. Much is known about motivation, and many tools are available; these include tangible rewards (e.g., bonuses) and intangible rewards such as self-fulfillment. Perhaps the motivator with the most potential for eliciting long-term commitment to fulfilling the firm’s strategic goals is that of empowerment, which gives employees the discretion and autonomy to use their initiative.

The following article highlights the importance of having the right people in place to achieve strategic goals:

Garrow, V. and Hirsh, W. (2008). Talent management: Issues of focus and fit. Public Personnel Management, 37(4), 389-403. Retrieved on August 29, 2014 from ProQuest.

Culture

The fit between an organization’s culture and its strategy is critical. If a firm is depending on innovation to achieve differentiation, but the culture is risk averse or has a tendency to punish mistakes, the strategy will in all likelihood fail. Culture can support the strategy when three elements are in alignment:

Shared values that are aligned with the corporate vision and strategic focus along with a management style that fosters behavior that will support the competencies that confer competitive advantage.

Norms can act as strong controls for strategic implementation. They encourage behavior that is in alignment with shared values. People can circumvent rules, and they cannot be watched all of the time, but norms can promote the desired behavior even when nobody is watching.

Symbols model for employees what values and norms are important. Some important symbols include the vision and style of the founder of the company and folklore or stories that embody company values, rituals, and routines, and which reinforce the types of events and behaviors that are most desired and celebrated.

The following reading ties together the importance of systems, strategy, structure, and culture. It is highly readable and will help you see how all of these elements are interdependent and must align to achieve successful implementation:

Heneman, R. L., Fisher, M. M., and Dixon, K. E. (2001). Reward and organizational systems alignment: An expert system. Compensation & Benefits Review, 33(6), 18-29. Retrieved on November 6, 2012, from ProQuest.

Optional Reading

Aligning organizational culture with business strategy. (2013, November). Towers Watson. Retrieved on August 29, 2014 from http://www.towerswatson.com/en-US/Insights/Newslet…

Durden, C. (2012). The linkages between management control systems and strategy: An organic approach. Proceedings from The International Conference on Accounting and Finance. Singapore: Global Science and Technology Forum. Retrieved on August 29, 2014 from ProQuest.

Klosowski, S. (2012). The application of organizational restructuring in enterprise strategic management process. Management, 16(2), 54-62. Retrieved on August 29, 2014 from ProQuest.

Negative Message Email / should be plagarism free/ Need to fulfill rubric requirements

Question Description

WI Chapter 7 Negative Message Email Rubric

The assignment is at the bottom. Almost everything covered to date is incorporated into this rubric. Page numbers are included to help you refer back to things you need to review. Most mistakes are worth a half point or less. However, there are some mistakes that are more serious than others; mistakes worth a full point deduction are noted on the rubric.

Writing Techniques– worth three points

(-3 points for 6 or more mistakes) _ (-2 points for 4-5 mistakes) _(-1 point for 2-3 mistakes) _(full credit for 0-1 mistakes)

__1___ Cultivate “You” view and stress audience benefits WHEN APPROPRIATE (pgs. 44-45).

__2___ Be conversational but professional (pgs. 45 – 46). *Business writing should be conversational. Ask yourself, “Would I phrase it in this way if I were speaking to someone face to face?”

__3___ State things positively whenever possible and avoid unnecessary negative words (pgs. 47 – 48). Be courteous (pg.48 – 49), and use a proper tone overall

__4___ Use bias-free language (pgs. 49 – 50).

__5___ Use plain but precise language (pgs. 50 – 51). *For example one should use “honesty” instead of “candor.”

__6___ Develop parallelism in writing as well as in bulleted/numbered points (pgs. 72 – 73).

__7___ Keep paragraphs short (pg. 75). Our text recommended that paragraphs be eight or fewer lines.

__8___ You are not required to use an emphasis technique. Generally one should de-emphasize negative information.

__9___ Be concise: avoid flabby expressions, long lead-ins, filler words (there is/are & it is/was), redundancy, and empty words (pgs 88 – 91). *Remember that audience writing should be concise and audience oriented. Not everything in the writing prompt is useful information for the reader of your letter.

_10___ Be clear. Avoid trite business phrases, slang, buzzwords, clichés. Don’t bury verbs or use unclear words (pgs. 92 – 95).

Grammar/Mechanics – worth three points (grammar/mechanics rules in Appendix D are referenced)

(-3 points for 6 or more mistakes) _ (-2 points for 4-5 mistakes) _(-1 point for 2-3 mistakes) _(full credit for 0-1 mistakes)

_20____ Avoid: fragments and run-ons (pgs. 68 – 69). *These are major issues and will result in one full point deduction for every occurrence not to exceed – 3 points.

_21____ Avoid comma splices (p. 69).

_22____ Check noun-verb agreement (G/M 1.10 a. – j.) and pronoun case (G/M 1.07 -1.09).

_23____ Use colons properly. A list should always be preceded by a complete thought punctuated with a colon (G/M 2.17a).

_24____ Avoid comma mistakes:

  • Use a comma before the conjunction for items in a series to ensure separation of the last two elements (G/M 2.01).
  • Use a comma(s) to set off the names of individuals being addressed (G/M 2.02).
  • Use a comma(s) to set off parenthetical expressions IF they interrupt the flow of a sentence AND are unnecessary for grammatical completeness (G/M 2.03).
  • Use a comma(s) to set off the second and succeeding elements of dates, address, and geographical items (G/M 2.04 a).
  • Use a comma before and, or, nor, or but if the conjunction joins independent clauses (a group of words that has a subject and a verb AND could stand as a complete sentence) (G/M 2.05).
  • Use a comma after an introductory dependent clause (G/M 2.06 a).
  • Use a comma after an introductory phrase if it has four or more words OR if it contains a verb form (G/M 2.07).
  • Do not use commas needlessly (G/M 2.15).

_25___ Apply capitalization rules correctly:

  • Do not capitalize titles common titles in a sentence that follow names or appear alone (G/M 3.06 c and d).
  • Capitalize the names of departments within your own organization (G/M 3.09).

_26___ Apply dates rules properly. Numbers appearing after month should be written as cardinal figures (1, 2, 3, etc.). (G/M 4.03).

_27___ Avoid spelling/typo/omitted or doubled word issues by carefully proofreading your work.

Email Formatting – worth 2 points – See page 118

(-2 points for 4 or more mistakes)________ (-1 point for 2-3 mistakes) ________(full credit for 0 – 1 mistakes) __

_30____ Use left alignment with ragged right margins.

_31____ Use single-spacing within paragraphs and signature block. Leave one blank line between paragraphs.

_32____ The only guide word I will be assessing is Subject. Make sure to capitalize all major words in the subject line.

_33____ Do NOT use end punctuation with the subject line.

_34____ Do NOT refer to the negative situation, the bad news, or anything negative in the subject line

_ 35___ Do NOT use a complete thought for the subject line.

_ 36____ Use proper salutation, complimentary close, and FULL signature block (no letterhead so include full contact information)

_37____ Use a 12 – point font size for easier grading even though a 10-point or 11-point are acceptable.

_38_____ Use either a sans serif font (Arial, Calibri, Tahoma, or Verdana) for a clean look or a serif font (Times New Roman) for a traditional look.

Important – This assignment should not exceed one page. Business writing should be concise and audience oriented.

Organization for Indirect Request – worth 2 points – See Figure 7.3 and 7.4 and review pages 190 – the top of 197

(-2 points for 4 or more mistakes)________ (-1 point for 2-3 mistakes) ________(full credit for 0 – 1 mistakes) __

_40____ Start with an appropriate buffer – one full point deduction.

_41____Follow buffer with well-developed reasons.

_42____Convey bad news tactfully in one of the following ways:

  • Use passive voice AND place bad news between neutral or positive sentences (Do NOT begin or end a paragraph with bad news)
  • Imply the bad news with well-developed reason(s).

_43____Mention the bad news ONLY ONCE in the document. Do not refer to the bad news more than once in the document.

_44____Closewith a personalized,forward-looking statement. Do not bring up the situation or bad news in the closing by apologizing. Only include positive and forward-looking statements.

Important – The writing plan in Figures 7.3 and 7.4 does NOT mean you should have three paragraphs. Some students will be able to write this very concisely in less than three paragraphs; others students, in more than three paragraphs. Consider the opening, body, and closing more of an indication of the order of information.

Other possible point overall point deductions

_50___ Use your own words. Not everything included in the writing prompt needs to included in your email. Including information that isn’t important for the customer to read will result in up to one half point deduction.

_51___ Check for comprehension. Read the prompt several times as you write your paper. Ask questions if you aren’t sure about the content. Read the prompt one more time before you submit your assignment to make sure you have all the details correct. Misunderstood content results in one full point deduction.

_52___ Students that submit the wrong file type will have one full point deducted from their grade if it won’t open within Blackboard.

WI Chapter 7 Negative Message Email Assignment

BuyCostumes, the world’s largest online costume and accessories retailer, is proud of its extensive stock of costumes, its liberal return policy, and its many satisfied customers. However, one day an e-mail arrived with a request that went beyond the company’s ability to deliver.

The customer said that he had ordered the Men’s Batman Grand Heritage Costume. This costume comes with a jumpsuit with a molded logo, removable cape, molded gauntlets, 3D boot tops, belt, and a full vinyl mask. http://www.buycostumes.com/p/33020/batman-dark-knight-batman-grand-heritage-collection-adult-costume (Links to an external site.)

The customer complained that the costume did not arrive until the day after his super-hero themed Halloween party (October 31, 2018). He planned an elaborate party with a super hero theme, and he was extremely unhappy that he did not have his costume. He wants BuyCostumes to reimburse $250 that he spent on theme-related decorations(The Joker Ground Breaker, The Joker Candy Bowl Holder, cups, plates, streamers, etc.) which he says were useless when he failed to receive his costume in time for his Halloween party.

As a customer service representative, you checked his order and found that it was received Saturday, October 27, during the busiest time of the year for your company. It’s so busy that your staff grows from 60 core employees to over 300 during this season. His order was filled quickly – the very next day, but the customer chose economy shipping requires five to nine business days for delivery. The customer did not order premium, express, or standard shipping; he marked “Economy” as his shipping method which takes five to nine business days. You want to retain the customer’s goodwill. Obviously, BuyCostumes is not going to shell out $250 because the costume arrived after his party, but the company can allow the customer to return the unopened decorations for a refund. You are also able to provide any disgruntled customer with a digital coupon for $20 off their next costume purchase.

*You cannot reimburse the customer for party supplies (look up reimburse vs return).

Write an e-mail (in Word) that retains the goodwill of this customer. The only guide word I will assess is the very-important subject line. Chapter five gives guidelines for typical e-mail subject lines, but in this case consider that no negative information belongs in the subject line. Additionally, the subject line should not give false hope that his request has been granted. Some students choose to create an original subject line. Others choose to “reply” to the subject line the customer used (assuming the customer used an appropriate, non-negative subject line).

Rubric

WI Chapter 7 Assignment

WI Chapter 7 Assignment

Criteria Ratings Pts

This criterion is linked to a Learning OutcomeWriting TechniquesSee the detailed rubric provided for this assignment to see the specific writing techniques that will be assessed.

3.0 pts

Full Marks

0 – 1 mistakes

2.0 pts

Needs Some Improvement

2 – 3 mistakes

1.0 pts

Needs Significant Improvement

4 – 5 mistakes

0.0 pts

No Marks

6 or more mistakes

3.0 pts

This criterion is linked to a Learning OutcomeGrammar/MechanicsAll of the Grammar/Mechanics that were covered at the beginning of the course will be assessed. See the detailed rubric provided for this assignment to see a SAMPLE of of the grammar/mechanics that will be assessed.

3.0 pts

Full Marks

0 – 1 mistakes

2.0 pts

Needs Some Improvement

2 – 3 mistakes

1.0 pts

Needs Significant Improvement

4 – 5 mistakes

0.0 pts

No Marks

6 or more mistakes

3.0 pts

This criterion is linked to a Learning OutcomeE-mail FormattingSee the detailed rubric provided for this assignment to see the specific e-mail formatting aspects that will be assessed.

2.0 pts

Full Marks

0 – 1 mistakes

1.0 pts

Needs Some Improvement

2 mistakes

0.0 pts

No Marks

3 or more mistakes

2.0 pts

This criterion is linked to a Learning OutcomeOrganization for Indirect CommunicationSee the detailed rubric provided for this assignment to see the how the organizational pattern for an indirect communication will be assessed.

2.0 pts

Full Marks

Opened with a good buffer statement and made 0 – 1 other mistakes

1.0 pts

Needs Some Improvement

Did not open with a good buffer statement OR made 2 other mistakes

0.0 pts

No Marks

Did not open with a good buffer statement & made made 2 other mistakes -OR- Made 3 or more mistakes

2.0 pts

Total Points: 10.0

Next

Please complete befor 7pm cst

Question Description

Develop three goals for two functional areas within an organization and identify activities that support achievement of each goal, using strategic alignment worksheets. Then write a 2–3 page summary analysis of the strategic alignment work you did.

Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in sequence.

An important responsibility of managers is to communicate the organizational vision, mission, and goals, and develop and execute strategies for achieving them. For this assessment, you will take on the role of a manager in a case study scenario, to plan how you will communicate goals to your team and develop achievement strategies and criteria. Your job as the department manager is to convert the organizational goals you have been given into departmental activities that can be accomplished and measured, and to align the daily activities of your department with the overall company goals.Effective management encompasses four principal elements: planning, organizing, leading, and controlling the limited resources of an organization to achieve stated goals. This assessment focuses on the first of these elements: planning.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Evaluate the purpose and relevance of management roles.
    • Analyze factors that define and shape management in the human resources functional area.
    • Analyze factors that define and shape management in a declared functional area
  • Competency 2: Evaluate how planning and decision-making influence the roles of a manager.
    • Analyze the value of planning in strategic management.
    • Create management goals for a human resources functional area.
    • Create management goals for a declared functional area.
    • Identify activities to achieve chosen goals for a declared functional area.
    • Identify activities to achieve chosen goals for a human resources functional area.

    As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.

      • Reflect on a time when you were part of a team that was assigned to make a decision. What were the circumstances? How did the process work? Were you in agreement with the decision? What were the results or effects of the decision? What would you have done differently?
    • Required Resources

      The following resources are required to complete the assessment.

      Capella Resources

      The following documents introduce the Atha Corporation case study. This case study forms the basis for your assessments in this course.

      For your assessments in this course, you will choose a functional area to focus on in addition to the human resources functional area. As you move through your assessments, you will be completing sections of the strategic alignment worksheets listed below:

      Capella Multimedia

      SHOW LESS

      Suggested Resources

      The resources provided here are optional. You may use other resources of your choice to prepare for this assessment; however, you will need to ensure that they are appropriate, credible, and valid. The BUS-FP3011– Fundamentals of Management Library Guide can help direct your research, and the Supplemental Resources and Research Resources, both linked from the left navigation menu in your courseroom, provide additional resources to help support you.

      Capella University Library Resources
      • Rao, P. S., & Pande, H. S. (2010). Principles and practice of management. Mumbai, IND: Himalaya Publishing House.
        • You may want to pay particular attention to the chapters associated with planning and decision making, which are the focus of the assessment.

      The library e-books below contain relevant content on different functional areas of management that you will examine in your assessments.

      Bookstore Resources

      These resources are available from the Capella University Bookstore:

      • Robbins, S. P., Coulter, M., & DeCenzo, D. A. (2017). Fundamentals of management: Management myths debunked! (10th ed.). Boston, MA: Pearson.

      Case Study Introduction

      In this course, you will complete four assessments based on the Atha Corporation case study. Based on the scenario provided in the Atha Corporation materials, you will simulate an organization-wide strategy of goal setting and achievement by creating alignment between daily activities, department objectives, and organizational goals. As a manager of the fictional Atha Corporation, you will examine two functional areas within the organization:

      • The human resources functional area.
      • Your choice of one of the following three additional functional areas:
        1. Sales and marketing.
        2. Operations and production.
        3. Accounting and finance.

      For each functional area (both the human resources area and your additional chosen functional area), you will create a strategic alignment worksheet (SAW), developing different sections of both forms through successive course assessments. You will also create organizational charts for both functional areas. Note that you are expected to choose your second functional area in this assessment, and to continue to use that same functional area throughout the course.

      Preparation

      To prepare for this assessment, complete the following:

      • Select Functional Area: In addition to human resources functions, select one of the following functional areas to focus on:
        • Sales and marketing.
        • Operations and production.
        • Accounting and finance.
      • Download worksheets: Download the strategic alignment worksheets for your chosen functional area and for the human resources area. (The SAWs are linked in the Resources under the Required Resources heading.)
      • View Videos: Watch the Presentation from the CEO video and the Atha Corporation: Planning video, both of which are linked in the Resources under the Required Resources heading. These videos introduce the Atha Corporation case study.
      • Read Atha Corp Documents: Read the Executive Department Management Instructions and the Doubling Sales Memo, both of which are linked in the Resources under the Required Resources heading.
      • Research Planning Processes: Conduct independent research to familiarize yourself with the process of developing organizational project goals and activities. You may find the materials listed in the Suggested Resources for this assessment helpful, or you may search for other resources.

      Strategic Alignment Worksheets

      Complete Section 1: Goals and Activities in the strategic alignment worksheet (SAW) for both functional areas. For this assessment, complete only Section 1 in each worksheet.

      • Develop three new departmental goals (in addition to those provided in the worksheets).
      • Identify activities that support achievement of each goal, and list the achievement deadline for completing each activity.

      Assessment Instructions

      For this assessment, consider that you were asked to assist an executive of the organization in establishing management goals and supporting activities for two functional areas of the organization. You will be acting as the interim department manager of each. Write a 2–3 -page summary analysis of the work you just completed for your Strategic Alignment Worksheets (SAWs). The executive is the primary audience for your summary, but he indicated he would likely share it with other key executives. To provide the executive with the best possible understanding of your work, your summary should address the following points:

      • For the human resources functional area, analyze factors that define and shape management (such as the economy, customer needs and wants, and innovation). For that same functional area, assess the relative influence of these factors (which of them have more impact than others).
      • For the second functional area you selected, analyze factors that define and shape management (such as the economy, customer needs and wants, and innovation). For that same functional area, assess the relative influence of these factors (which of them have more impact than others).
      • Analyze the value of planning in strategic management and the risks of not planning. As part of that, describe how planning is important to the achievement of organizational goals.
      • Indicate the research you used to support your work in arriving at the goals and activities.
      • Describe the current or past experience (if any) you used as the basis for this activity.

      Based on an executive audience, your summary should be well organized and written in clear, succinct language. Follow APA rules for attributing sources that support your analysis and conclusions.Academic Integrity and APA FormattingAs a reminder related to using APA rules to ensure academic honesty:1. When using a direct quote (using exact or nearly exact wording), you must enclose the quoted wording in quotation marks, immediately followed by an in-text citation. The source must then be listed in your references page.2. When paraphrasing (using your own words to describe a non-original idea), the paraphrased idea must be immediately followed by an in-text citation and the source must be listed in your references page.Submit all three of the following as attachments to this assessment:

      1. Your SAW for the human resources area, with only Section 1 completed.
      2. Your SAW for the additional functional area you chose, with only Section 1 completed.
      3. Your summary paper.

Crisis Leadership Report

Question Description

Purpose:

The purpose of this project is to apply leadership concepts to a crisis leadership situation and to make recommendations for a crisis-ready culture.

Skill Building:

You are also completing this project to help you develop the skills of analysis, critical thinking, and writing a report. Writing is critical because in business it is important to convey information clearly and concisely and to develop a personal brand. Developing a personal brand is important because it is the ongoing process of establishing an image or impression in the minds of others especially those in positions above you. Having a strong personal brand can lead to opportunities that include promotions.

Skills: Writing, Critical Thinking, Developing a Personal Brand, Situational Analysis, Writing a Report.

Outcomes Met With This Project:

    • use leadership theories, assessment tools, and an understanding of the role of ethics, emotional intelligence, cultural intelligence, competencies, values, and attitudes to evaluate and enhance personal leadership skills
    • assess the interactions between the external environment and within an organization to foster responsible and effective leadership and organizational practices
    • Develop individual awareness, style and communication skills that enhance leadership skills
    • Integrate and apply analytical principles and concepts of leadership to make strategic decisions.

Instructions:

The Scenario

Read the Case Scenario that follows and answer Mr. Barney’s questions in the form of a report. Address the report to Mr. Barney.

You walk into your office one morning and see an article on your desk. You pick it up and realize that Mr. Barney, the CEO, placed it there! He also has some questions on a post-it note and a request for recommendations.

Max Barney was exhausted. He had just finished a long meeting with his current VP of Headquarter Operations, Michael Brown. Michael, who was himself getting ready for retirement, was giving Barney a rundown of a recent crisis that impacted the company. While the dust seemed to be settling, Barney recognized that this was one of the worst things to ever happen to his company.

Michael recalls the crisis in the following way:

“On the morning of January 19th, I got a call from Joanne Edwards, my contact at our major distributor, Happy and Healthy Foodmart. She told me that three of her customers had complained that Biotech’s echinacea had made them ill. I called our legal department immediately to put them on alert. By noon that day, the number of reported illnesses had risen to seven. By January 22nd, the worst possible news came in – one of those people had actually died.

I called my team together immediately to come up with a plan for an immediate Recall. We needed to manage this crisis with our employees, our distributors, and most of all our customers. Controlling the message to the public and the media was critical. We’d had Recalls before, but never in reaction to a customer death. This was a whole new ball game for us.

Once the Recall had been put in place, we needed to get to the bottom of the echinacea problem. We started looking at the suppliers and ended up in the Purchasing Department. When we discovered that Henrietta Higgins, the Assistant Director of Purchasing, had cut a deal with a new supplier I became furious, Max. I mean, it was not one of my proudest moments.”

“That’s understandable,” replied Max, “go on. Tell me more.”

“Well, Higgins received an offer from a new supplier to buy genetically modified echinacea. She explained that she thought it was a good move because it would save the company over 20% on the wholesale price. She made the decision unilaterally, Max, without every going to her supervisor or to me to discuss it.”

“What did you do when you found this out?” asked Max.

“I fired her, of course. We had no other choice, Max. It’s because of her we have this crisis. And on top of that, we’ve decided to halt all sales of all echinacea in the foreseeable future.”

“Who’s we?” Max asked, with concern in his voice now.

“My team, of course. I told my managers about my decision and they’re all behind me 100%. We all know how important it is to act quickly in this situation, Max. You can trust me to turn this situation around.”

Max left the meeting sure about two things. First, he was secretly relieved that Michael was nearing retirement. The new VP of Headquarter Operations could start fresh. Second, he had just finished reading an article about a “Crisis Ready Culture”. He knew that it was time for Biotech to start developing a crisis-ready culture.

Max drops by your office with a copy of that article. He has a post-it note on the article, with the following questions and a request for recommendations:

  1. What Leadership Styles were used in the recent echinacea crisis? Discuss the leadership style of every person involved.
  2. What Leadership Styles would be most beneficial in a crisis-ready culture?
  3. What leadership competencies were evident in the recent echinacea crisis? Discuss the leadership competencies of every person involved.
  4. What leadership competencies would be most needed in a crisis-ready culture?
  5. What role did Emotional Intelligence (or lack of Emotional Intelligence) play in the echinacea crisis?
  6. What role would Emotional Intelligence play in a crisis-ready culture?
  7. What role did Authentic Leadership (or lack of it) play in the Echinacea crisis?
  8. What role would Authentic Leadership play in a crisis-ready culture?
  9. What role (if any) did Biotech’s current culture play in the Echinacea crisis?
  10. How can Biotech align its current strategy, culture and organizational structure to develop a crisis-ready culture?
  11. Give three specific and actionable recommendations that could be implemented to develop acrisis-ready culture for Biotech. (Each recommendation should be supported by course materials).

Step 1: Course Material

For this project, you are required to use the case scenario facts and the course material. External sources are not permitted. You are not researching on the Internet or using resources from outside the course. You are expected to answer the requirements identified below showing the connection between the case scenario facts and the course material. Using course material goes beyond defining terms and are used to explain the ‘why and how’ of a situation. Avoid merely making statements but close the loop of the discussion by explaining how something happens or why something happens, which focuses on importance and impact. In closing the loop, you will demonstrate the ability to think clearly and rationally showing an understanding of the logical connections between the ideas presented in a case scenario, the course material and the question(s) being asked. Using one or two in-text citations from the course material throughout the entire paper will not earn many points on an assignment. The use of a variety of course material is expected consistently supporting what is presented. The support must be relevant and applicable to the topic being discussed. Points are not earned for mentioning a term or concept but by clearly and thoroughly explaining or discussing the question at hand.

Step 2: The Questions to Answer

You will answer the 11 questions above provided in Step 1.

Step 3: Write the Report.

Report Format:

Create a Word or Rich Text Format (RTF) report should be no more than seven (7) pages double-spaced. Those five pages do not include the required Title Page, Reference Page and Appendix. You will use the following format.

The report should use Roman Numeral numbering for each section and answer each of Mr. Barney’s questions, as follows:

  1. The Leadership Styles demonstrated in the recent echinacea crisis. Provide evidence for your claims from the case scenario and support your claim with course material.
  2. The Leadership Styles that would be most beneficial in a crisis-ready culture. Support your reasoning with course materials.
  3. The leadership competencies that were evident in the recent echinacea crisis. Provide evidence for your claims from the case scenario and support your claim with course materials.
  4. The leadership competencies that would be most needed in a crisis-ready culture. Support your reasoning and conclusions with course materials.
  5. The role that Emotional Intelligence (or lack of Emotional Intelligence) played in the echinacea crisis. Provide evidence for your claims from the case scenario and support your claim with course materials.
  6. The role that E.Q. would play in a crisis-ready culture. Support your reasoning and conclusions with course materials.
  7. The role that Authentic Leadership (or lack of it ) played in the Echinacea crisis. Provide evidence for your claims from the case scenario and support your claim with course materials.
  8. The role that Authentic Leadership would play in a crisis-ready culture. Support your reasoning and conclusions with course materials.
  9. The role (if any) that Biotech’s current culture played in the Echinacea crisis. Provide evidence for your claims from the case scenario and Biotech Company Profile and support your claim with course materials.
  10. How Biotech can align its current strategy, culture and organizational structure to develop this crisis-ready culture. Support your analysis with course materials.
  11. Three specific and actionable recommendations that Biotech leadership could implement to develop this crisis-ready culture. (Each recommendation should be supported by course materials). Make sure these three recommendations are actionable (in other words, leadership can take your advice and put it into practice immediately) and specific (in other words, not too general that it cannot be easily understood). For example, “change leadership style” is not actionable today, and too general to be clearly understood. However, “train leaders on different leadership styles” can be put into practice today and is specific enough to be understood. (Do not use this example in your answer!).
  12. Reference Page – provide references to match your in-text citations, written in APA format.

Step 4: Submit the Completed Report in the Assignment Folder.

Submitting the project to the Assignment Folder is considered the student’s final product and therefore ready for grading by the instructor. It is incumbent upon the student to verify the assignment is the correct submission. No exceptions will be considered by the instructor.

Other Required Elements:

  • Read the grading rubric for the project. Use the grading rubric while completing the project to ensure all requirements are met that will lead to the highest possible grade.
  • Contractions are not used in business writing, so do not use them.
  • Paraphrasing is allowed for providing examples from the Interview. Use direct quotation marks if you are providing a direct quote from the interviewee. You do not need to cite or reference this leader for the purposes of this report.
  • Direct quotes are NOT allowed if they are quotation from course materials. This means you do not use more than four consecutive words from a source document, but put a passage from a source document into your own words and attribute the passage to the source document, using in-text citations in APA format. Changing words from a passage does not exclude the passage from having quotation marks. If more than four consecutive words are used from source documents, this material will not be included in the grade and could lead to allegations of academic dishonesty.
  • In-text citations should be included in ALL SECTIONS of the report, and should demonstrate application of the course material. Note that a reference within a reference list cannot exist without an associated in-text citation and vice versa.
  • You may only use the course material from the classroom. You may not use books or any resource from the Internet.
  • Provide the page or paragraph number, where applicable.

Self-Plagiarism: Self-plagiarism is the act of reusing significant, identical or nearly identical portions of one’s own work. You cannot re-use any portion of a paper or other graded work that was submitted to another class even if you are retaking this course. You also will not reuse any portion of previously submitted work in this class. A zero will be assigned to the assignment if self-plagiarized. Faculty do not have the discretion to accept self-plagiarized work.