conflict management

QUESTION

“Principled Negotiation,” by Fisher and Urey, is perhaps the most widely taught technique in conflict management. Many, many consultants and training organizations use it, and it may well be the most ubiquitous of the conflict management/negotiation paradigms. Research that model. In a not-to-exceed two-page double-spaced paper, discuss and describe it. Be sure to include in your discussion: (a) What is it? (b) explain its four phases; (c) In the context of its use, what does “Principled” mean? (d) describe at least one pro and one con. Where possible, explain the model through the use of an actual or theoretical example.

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