Diagnose Computer Functionality Issues

Scenerio: 

You are an IT professional working for Tech Support at XYZ Corporation. You have received several emails with technical issues from your users and colleagues. You have a cold and are out of the office; however, you want to help your colleagues by fixing their technical issues as soon as possible.

Instructions:

For this assignment, you must create a narrated presentation for your colleagues explaining how to troubleshoot the following technical issues:

Computer won’t start

Operating system is running slowly

Internet connection is very slow

Cannot connect to the Internet

• Computer keeps overheating
• Web browser has random automatic pop-ups
• Applications keep cancelling or don’t run
• IP conflict message displays