Essay On In-sourcing Or Outsourcing Support Desk Services: A Recommendation For Roell Customer Service.

Main Learning Objectives Being Utilized In This AssignmentIn this report, an internet service provider company named as Roell Customer service is considered. The company provides its services in Ontario and east in two languages viz English and French. The RCS has received a proposal of outsourcing the support desk services from a company situated in the Bangalore state of India. There is a need to provide answers to some basic questions so th…